Stellar Professionals

Mostly Remote: IT Change Manager

Stellar Professionals Harrisburg, PA
Stellar Professionals

Mostly Remote: IT Change Manager

Stellar Professionals Harrisburg, PA
3 months ago 29 applicants

See who Stellar Professionals has hired for this role

Applicant must have 10 years of relevant experience with the following:

  • ITIL Foundation Certification
  • Service Now experience
  • Minimum of 1-2 years' experience with Remedy (version 7.6.04), including the Change Management Module, or equivalent ITSM tool
  • Understanding of IT Service Management (ITIL certifications, a plus)
  • Working knowledge of Change and Release Management methods, tools, terminology and industry practices
  • Strong understanding of IT Change Management, configuration management and service level management principles and practices
  • Excellent communication skills listening, verbal and written, including meeting management and facilitation
  • Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles
  • Excellent organization skills w/proven ability to manage multiple assignments/priorities successfully, being detail-oriented, delivering high quality
  • Excellent organization skills + detail-oriented
  • ITIL Expert Certification

  • Seniority level

    Mid-Senior level

  • Employment type

    Contract

  • Job function

    Information Technology

  • Industries

    Information Services, Government Relations Services, and Government Administration

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