Information Communication Technology Specialist

About the Job

Are you a strategic thinker with a passion for leveraging technology to make a positive impact? Christian Vision invites you to explore an exciting opportunity to join our mission. As an ICT Specialist stationed at our Americas regional headquarters in Miami, FL, you will play a pivotal role in our operations. This position is not just about managing technology—it's about using your skills to support and advance the Kingdom's work.

Who you are

As an ICT Specialist, you'll play a crucial role in both the direct support of our users and the strategic implementation and maintenance of our ICT systems and services. Working with the regional ICT team, you will ensure the delivery of high-quality ICT support and services, optimize system performance, and maintain our infrastructure to meet user needs across the region.

Who we are

Christian Vision (CV) is a well-established Christian organization with offices in 25+ locations globally. We uphold a strong desire to serve and equip Christians and the local church in their evangelistic endeavors. To this end, we work to see impact in three key areas:

1. Introducing people to Jesus;
2. Mobilizing Christians to evangelize and
3. Resourcing the Church with free digital content and knowledge.

Our CV Americas office is in Miami Lakes, FL. The team comprises bright, energetic, and enthusiastic individuals eager to learn and create new ways to introduce the gospel of Jesus and equip the Church.

For more information on our organization, please visit our website at www.cvglobal.co.

Featured benefits

• 100% premium coverage for comprehensive medical, vision, and dental insurance
• Complete coverage for life, disability, and supplemental insurance
• Generous employer contribution to Simplified Pension Plan
• Enhanced PTO package promoting work-life balance

Specific Responsibilities

• Offer first-line and high-quality level 2 ICT support, solving technical issues and facilitating efficient use of our systems and services.
• Install, configure, and maintain ICT infrastructure, including servers, networks, and cloud services, following best practices and compliance standards.
• Participate in the design, development, and deployment of ICT projects, contributing to the strategic goals of the organization.
• Manage backups, disaster recovery operations, and security services to protect data and ensure business continuity.
• Cultivate and sustain relationships with external suppliers to ensure a reliable procurement of essential software and hardware resources.
• Oversee a comprehensive inventory management system to account for all assets acquired for operational and staff utilization.
• Facilitate the integration and strategic deployment of new technologies to enhance organizational efficiency and staff productivity.
• Maintain up-to-date knowledge of technology trends, security threats, and innovations to advise and implement effective solutions.

General Responsibilities

Fulfill other duties, as common to all employees and as directed, within parameters outlined in both the mission and vision statements. This includes:

• Be available for personal and spiritual growth opportunities.
• Proactively maintain a positive attitude.
• Adhere to all regulations, CV policies, procedures and guidelines.
• Attend all required general staff and team meetings.
• Undertake professional development as required.
• Adhere to all occupational health and safety requirements of CV.
• Keep confidential the affairs of CV and its employees.
• Represent CV in a positive manner.
• Maintain appropriate licenses, as required.
• Keep abreast of the latest methods and technologies.

Essential Skills / Experience / Education

• Bachelor's degree in Information Technology or related area.
• Fluent in English and Spanish, both spoken and written. Fluency in Portuguese would be an advantage.
• Familiarity with Apple MacOS, Active Directory, and cloud productivity suites (Microsoft 365, G Suite, etc.).
• Experience with internet routing technologies, virtualization, network infrastructure, and the administration of cloud platforms (Microsoft Azure, Azure AD, etc.).
• Experience working with internationally-based organizations (advantageous).
• Tertiary qualifications in Information Technology and Systems Administration are an advantage.

Job Type: Full-Time

Workplace Type: On-site

Salary & Benefits: Discussed at the interview. Salary is based on the candidate’s experience and expertise.