Do you have a way of making people feel at ease and comfortable, even if you don’t know them? Our team is full of individuals who are caring, energetic, and constantly striving to go above and beyond for our patients and the practice. This position offers you the opportunity of the stability of a career in healthcare with a healthy life/work balance at our Boynton Beach location!
NO Experience Needed:
Prior healthcare or dental office experience is a plus, but it’s certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning!
How will you make a difference?
You will have the incredible honor to set the stage for each patient’s appointment. When our patients walk in, you will be the first person they see to reassure them they have made the right decision in choosing our practice, it really changes their day! Not only that, but it sets the expectation for the appointment and lets our patients know their appointment will go as smoothly as possible, allowing the patient to be receptive to our recommendations.
Some of your duties will include:
Making sure patients feel welcome as soon as they walk in the door
Reviewing and organizing patient charts for accuracy and authenticity, new patient coordination (intake evaluations, forms, insurance verification), preauthorizations
Using your friendliest phone voice to answer incoming calls, take messages, complete outreach to patients (some re-engagement required)
Consistent cross-training for optimal career growth (offered and expected)
Assisting in opening and closing the office
Clearly direct patients through next steps, minimizing confusion and scheduling accurately for future appointments
Understanding and respecting patient privacy laws
Assist in pre-testing, chart documentation, and troubleshooting issues to set up the doctor and patients for a successful appointment
Taking time to clearly explain treatment options presented by the doctor and assist patients in making the most informed decision about their periodontal care
Provide comprehensive information about the benefits and advantages of our services, creating a strong value proposition
If these sound like you, please apply!
You can get along great with anybody, are full of energy, and people feel charged up just being around you
You are attentive, detail-oriented, organized, and your work reflects all of these characteristics
You are comfortable with technology (being open to learning is key, we use Denticon practice management software) and can communicate verbally and in-writing in a positive, professional manner
You’re known for doing what you say you’re going to do – no excuses! Your reputation for honesty and integrity is legendary
You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help
You take pride and ownership in your work – whatever you do, you do it well
You are openly grateful to the people around you and see yourself as an integral part of your team’s success (because we will)
You’re always up for learning something new, and you master new skills quickly
You love to see other people happy and thriving, and you’ll do whatever you can to help them get there
About Us
We are a surgically oriented periodontal dental specialty practice that takes pride in providing a boutique feel to our patients, aiming to offer the highest level of clinical care while also providing five-star customer service. First established over 50 years ago, we have 2 AWESOME locations! We are proud to have created an environment where patients and team members alike enjoy coming to.
We Offer (upon eligibility):
Paid time off
Uniform stipend
Continuing Education reimbursement
Performance based employee bonuses
If you want a career where you can literally help the people in your community have better lives, this is the job for you. We value your time, so we’ll be back in touch with you very quickly.
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Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Internet Publishing
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