Director of Quality Control

Director, Quality Control Job Description

Position Title: Director, Quality Control

Reports To: Vice President, Standards & Solutions

Summary: The Director of Quality Control is responsible for overseeing all aspects of the quality control process within the organization. This role involves developing and implementing quality control systems, managing quality control teams, and ensuring that products meet the highest standards of quality and compliance. The ideal candidate will have extensive experience in quality control management, strong leadership skills, and a deep understanding of regulatory requirements.

1. Key Responsibilities: Leadership and Team Management:

• Lead, mentor, and develop the quality control team, including hiring, training, and conducting performance evaluations.
• Set clear performance expectations and monitor team productivity and effectiveness.
• Foster a positive work environment that encourages teamwork and continuous improvement.

1. Quality Control Systems:

• Develop and implement comprehensive quality control systems and procedures.
• Ensure that all products meet established quality standards and regulatory requirements.
• Monitor and analyze quality control data to identify trends and areas for improvement.

1. Regulatory Compliance:

• Ensure compliance with all relevant industry standards and regulatory requirements (e.g., FDA, ISO, GMP).
• Maintain up-to-date knowledge of regulatory changes and implement necessary adjustments to quality control processes.
• Prepare for and oversee internal and external audits.

1. Process Improvement:

• Identify opportunities for process improvements and implement changes to enhance product quality and operational efficiency.
• Utilize lean principles and Six Sigma methodologies to drive continuous improvement initiatives.
• Collaborate with cross-functional teams to address quality issues and implement corrective actions.

1. Quality Assurance:

• Work closely with the quality assurance team to develop and maintain quality assurance programs.
• Ensure that quality assurance and quality control activities are aligned and integrated.
• Conduct regular reviews of quality assurance and control processes to ensure effectiveness.

1. Customer Focus:

• Address and resolve customer complaints and quality issues promptly and effectively.
• Work closely with the customer service team to understand customer needs and expectations.
• Implement customer feedback into quality control processes to enhance customer satisfaction.

1. Reporting and Analysis:

• Prepare regular reports on quality control metrics, including defect rates, process improvements, and compliance status.
• Provide insights and recommendations to senior management based on data analysis.
• Track key performance indicators (KPIs) to measure and improve quality control performance.
• Qualifications: Bachelor’s degree in Quality Management, Engineering, Life Sciences, or a related field. A master’s degree is preferred.
• Minimum of 10 years of experience in quality control or quality assurance, with at least 5 years in a leadership role.
• Strong knowledge of quality control principles, methodologies, and tools.
• Excellent leadership and team management skills.
• In-depth understanding of regulatory requirements and industry standards (e.g., FDA, ISO, GMP).
• Proficiency in quality control software and data analysis tools.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Preferred Skills: Certification in quality management (e.g., ASQ, Six Sigma, Lean).
• Experience in the [specific industry, e.g., pharmaceutical, manufacturing, food and beverage] sector.
• Familiarity with advanced quality control technologies and automation.
• Working Conditions: Office and laboratory/production environment with regular exposure to manufacturing processes and equipment.
• Occasional travel to other company locations, suppliers, or industry conferences as required.