Care Management Manager

The salary range displayed represents the typical salary of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

The Care Management Manager at San Luis Valley Health will be responsible for ensuring that teams requiring clinical oversight and supervision perform to the highest quality and compliance standards, supporting patients in achieving health outcomes, providing clinically-appropriate care planning, and maximizing top of scope work, while meeting the contract requirements of various programs, through the oversight, daily supervision, and coordination of care management activities within clinical settings. This position manages Behavioral Health (including providers, consultants, and interns), Discharge Planners, Care Managers, and Outreach Care Coordinators.

What You'll Need

• Licensed Clinical Social Worker, required
• 3 years of case management, discharge planning, or social work experience, or equivalent required.
• Minimum 2 years of direct patient care providing therapeutic interventions, required.
• Experience with clinic or hospital management preferred.
• Knowledge of ambulatory care, clinic workflow, and team-based care preferred.
• Experience working in various software platforms, required (Microsoft, Electronic Health Records, databases, etc)
• Experience with staff supervision, clinical or administrative, required.
• Solid working knowledge of evidence-based transitions of care services, required.
  
  

What You'll Do

• Responsible for hiring, training, and onboarding; as well as coaching and discipline of team members.
• Responsible for the clinical supervision and oversight of individual and team to meet licensure, compliance, and quality standards.
• Responsible for the implementation and compliance of requirements related to grants and contracts, within clinical settings.
• Responsible for supporting team members on integrating within the multidisciplinary team setting, to work successfully with providers, nursing staff, admissions, etc.
• Responsible for meeting contract requirements regarding monthly reports, data analysis, and other program documentation expectations.
• Responsible for attending meetings related to department(s) activities, both internally and externally from the organization.
• Responsible for facilitating staff meetings, group supervision, and individual supervision. This includes facilitating or coordinating training needs of teams.
• Ability to work well with partner agencies at meeting community and patient needs.
• Fosters and promotes positive interactive behavior and communication with all members of the health care team to support a customer service culture.
• Resolve staffing coverage issues.
• Travel throughout the valley and outside of the valley for meetings and staff supervision.
• Meets budgetary requirements for departments.
• Ensures departments meet strategic expectations regarding access, quality, and patient experience, through the support of daily operations.
• Supports the development and implementation of additional population health related services, as needed. This may include future grants, peer support services, care management programs, or enhanced care delivery opportunities.
• Provide clinical oversight to Behavioral Health department, including quality, training, policy development, and outcomes.
• Provide input on clinical factors for staff and intern performance evaluations.
• Maintains a current level of clinical practice by selecting appropriate avenues for professional growth and routinely seeks continuing education according to best practice.
• Evaluates goal attainment and revises goals on an on-going basis.
• Provide direct clinical supervision to all clinical staff and interns.
• Provides direct patient care, as available (includes Behavioral Health Therapy, care management, discharge planning, etc.)
  
  

We Take Care of Our People

Benefits

As the largest employer in the San Luis Valley, we commit to providing our employees with quality and affordable benefits to complement a fulfilling work experience and help balance life experiences and needs. To show our appreciation of your hard work, we offer a competitive and comprehensive total benefits package, including:

• Full medical, dental and vision plans to suit the needs of you and your family, with low-cost copays and deductibles, all without high out-of-pocket expenses.
• Enjoy a generous amount of Paid Time Off and Sick Leave in your first year with accruals starting on your first day!
• Start saving with Retirement plans available from day one, providing up to 5% employer match after one year of employment.
• Free life and disability insurance benefits for full-time employees with the opportunity to purchase additional coverage at low costs.
• Add to your benefit package with a variety of voluntary benefits such as identity theft protection, medical and dependent care flexible spending accounts and more.
• Take care of yourself with our free on-site 24-hour employee health center, and discounts to a selection of local fitness/recreational centers.
• Keep learning by utilizing our education program benefits to foster your growth and development.
• Give back to the community with multiple opportunities throughout the year to volunteer with our own non-profit SLV Health Foundation and other SLV- and community-sponsored events.
• Discounts on cell-phone plans, ski/snowboard lift tickets, Dell computers, local pools, Adams State University functions and more!
• Your family is our family so our employees and their family members have access to our employee support services, including up to four free counseling sessions to assist with work/life solutions.
  
  

Like to learn more? Click here for more information on our employee benefits program!