We are a group of trainers committed to delivering quality knowledge and instruction to Genetec customers, partners, and employees throughout the European region - a scope encompassing 15+ countries. Our goal is to foster knowledge-building experiences for others to be confident in their understanding and using the products within their Genetec portfolio. You will collaborate closely with internal teams to continuously develop training resources and ensure smooth processes.
What your day will look like:
Provide technical training for Genetec customers, partners, and internal teams
Develop training presentations, manuals, and course outlines
Update existing training resources as Genetec's product line evolves, and continuously improve documentation practices
Maintain a current, in-depth knowledge of Genetec's product line
Contribute to a positive, complementary team culture through respect, support, and inclusion amongst your colleagues
More about you:
We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role*
Ability to collaborate and foster communication internally and externally
Ability to effectively communicate with a variety of audiences
Professional working level of English and local language
Willingness to travel within the United Kingdom, and occasionally internationally, up to 50% of the time
Desire to be a part of and support a diverse, inclusive, respectful work environment
Degree in Computer Science, Engineering, or equivalent experience
Technical requirements:
Knowledge of Windows operating systems
Knowledge of networking principles and IP protocol
Experience with networking and database concepts, and client-server environments
Experience with PC configuration and troubleshooting
Great if you have:
Experience with Genetec products
Experience within the Physical Security and/or Software industry
Knowledge of additional European languages
Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.
🏆 4.5/5 agreed in our 2022 Internal Engagement "People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here."
To learn more about us: Website
Seniority level
Associate
Employment type
Full-time
Job function
Training
Industries
Primary and Secondary Education and Non-profit Organizations
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