Taking off to new destinations with tips and travel offers
Get travel tips for every part of your journey, whether at home, at the gate or soaring on board. Not sure where to head for your next adventure? Check out the inaugural flights for our newest destinations! Scroll to the end for ways to earn bonus miles through AAdvantage® and get great fares to international destinations in this edition of Around American.
On Your Way to the Gate
Tips for easier summer travel
Whether you just booked your ticket or are sitting in the comfort of your seat 30,000 feet in the air, we've got tips to make your travel easier.
Before you head to the airport
- Make managing your trip easier with the American mobile app and have access to features like checking in for your trip, live updates, adding your bags and more.
- As soon as you book your trip, you can request special assistance, such as help with a wheelchair or adding a carry-on pet.
- Use the mobile app to check in for your flight, then save your boarding pass on your phone directly into your Apple or Android wallet.
At the airport
- Use one of American's kiosks in the lobby before security to scan your boarding pass, print your bag tag and then drop it off with an agent.
- Recharge before getting onboard with a visit to an Admirals Club® lounge.
- If you need to speak with someone about your flight, simply use a live chat session on the mobile app instead of waiting in line or on the phone. Chat is available 24/7, so you can get help anytime, anywhere.
Relax onboard
- Enjoy free entertainment in the skies and experience American's world-class connectivity.
- Indulge in fresh new menu items onboard that are inspired by the places American flies. (Available on select flights.)
- Travel in elevated comfort thanks to an all-new rotating collection of amenity kits, bedding and sleepwear on select flights.
Your experience is our priority. Learn all the ways American is focused on taking your journey to new heights.
Now Boarding
Soaring through the skies of Copenhagen and Naples
Big things are happening in the City of Brotherly Love! American returned to Nordic shores for the first time in several years, with daily service to Copenhagen, Denmark (CPH), and nonstop access to pizza and pasta with daily service to Naples, Italy (NAP).
The PHL team hosted gate celebrations with all the fixings to kick off the inaugural flights. From Danish treats, buttons and postcards to Italian pastries and live music, PHL continues to serve as American's gateway to Europe by connecting customers from across the U.S. to 14 European cities. That’s American’s largest trans-Atlantic schedule from PHL since 2019.
Let Good Take Flight
It’s Cool to Fly American celebrates a decade
This year marks a momentous milestone: the 10th anniversary of the It’s Cool to Fly American (ICTFA) program. Launched with a visionary purpose, this initiative is dedicated to empowering children with autism and their families for air travel through immersive mock travel experiences.
Spearheaded by American's Abilities Employee Business Resource Group, the program proudly collaborates with the HollyRod Foundation and numerous local organizations to shine a light on autism awareness and also provides essential resources to families.
At these inspiring events, families embark on a complete air travel journey — from check-in at the airport, navigating security, boarding the plane and taxiing to an active runway to experiencing a simulated takeoff. These valuable experiences help our participants grow more at ease with the sensory aspects of flying.
Since its inception in 2014, It’s Cool to Fly American has touched the lives of over 8,500 participants from approximately 4,500 families across more than 60 locations. As we celebrate this decade of dedication and impact, we remain committed to creating a world where every family can soar with confidence.
AATeam
A journey to authenticity
Our purpose of caring for people on life’s journey includes encouraging our #AATeam members to be their authentic selves. For Technical Delivery Manager Jenn Stetka, the heartfelt exploration of authenticity was catalyzed by a global pandemic and a consistent visit to a safe space developed by her manager.
Finding one's true self in a world that often demands conformity can be difficult but as Jenn shares, embracing your unique identities, fostering genuine connections and prioritizing personal growth can be made easier with the help of good company. Feel empowered and inspired to discover your own path to authenticity with Jenn’s journey.
On the Horizon
Save up to 50% when buying AAdvantage® miles by June 30, 2024. Plus, you can buy more than ever: up to 400,000 bonus miles. Get closer to a last-minute summer vacation or plan ahead and use miles for a holiday trip.
Ready to take your career to new heights with American Airlines? Join our dynamic Procurement team. Be at the forefront of innovation, optimize our operations and ensure smooth skies ahead. If you're passionate about logistics and thrive in a fast-paced environment, apply today. 🌟✈️
Cheers to the best food and beverage
Customers have named American the 2024 Airline Passenger Experience Association’s (APEX) Best Food & Beverage winner for North America. Elevated dining experiences are one of several ways American delivers on its commitment to providing an enjoyable experience for our customers.
Research and Development Project Manager at GreenLight Biosciences, Inc.
3dAmerican Airlines is absolutely incapable or coordinating their flights. Resulting in delays and missed connections. To avoid responsibility they blame these delays and cancellation on the weather (even in perfectly beautiful weather conditions). This comes from headquarters and company policy. Their customer service staff has no solutions nor proper response to provide their customers. The company leaves the hard work and stress to the people on the ground. It is a terrible airline and even worse company to work for. America Airlines you are so famously terrible that scammers are taking advantage and trying to scam frustrated customers by pretending to be your customer service team through WhatsApp and/or Facebook. This is not acceptable and American Airlines should not be allowed to operate given all the customer complaints and inability to provide the service they promise.
Research and Development Project Manager at GreenLight Biosciences, Inc.
3dAAL2682 out of Madison Wisconsin on July 12, 2024 was significant delayed causing missed connection at Chicago O’Hare airport. American airline was aware of this and rebooked my flight. Before boarding the plane I asked if they were going to take care of the hotel accommodation since I was rebooked to a next day flight. I was told that given that it is not weather related, I was being offered accommodation and that I should ask once in O’Hare. Waited in line at customer service at O’Hare for over an hour just to be refused a voucher since AA headquarters changed their mind and coded the delay as weather related. Reached out for help through their app with and again no solution was offered and was told to fill a form. As a result I am now stuck in the airport for the night, since I have to be back in 4-5hrs anyways. On top of all this every single flight on this trip was delayed causing a tremendous hustle. I am demanding compensation for this terrible experience and absolutely zero ability to coordinate their flights properly or offer proper customer service.
Co-Founder and CSO: Vacation Voices — Bachelor's degree in Tourism
5dThanks for keeping us in the loop, can't wait to embark on new adventures with AAdvantage
Business Development Manager at River Region Psychiatry Associates with expertise in Business Development and Recruiting
5dEvery flight turns to crap. Flying in this country is horrible.
Vice President, Education & Training - Virginia Bankers Association
1wHorrible experience. Booked two first class tickets and was rebooked to coach class (due to maintenance issue on the plane). Numerous customer service agents told me I would be refunded the fare difference and then was notified that the refund request was declined. Don’t spend your money upgrading on this airline.