Forbes has recognized TruStage™ as one of America’s Best Insurance Companies for 2024! We were chosen through an independent survey of over 15,000 participants across the nation that considered customer recommendations, customer satisfaction and customer loyalty! Thank you to our customers, employees and communities, we wouldn’t be here without you. To view the entire list visit https://bit.ly/3Guu1Te. Disclosure: TruStage™ is the marketing name for TruStage Financial Group, Inc. Its subsidiaries and affiliates. Insurance products are issued by CMFG Life Insurance Company, MEMBERS Life Insurance Company, CUMIS Insurance Society Inc., CUMIS Specialty Insurance Company Inc., American Memorial Life Insurance Company, and Union Security Insurance Company. Follow TruStage | Insurance!
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In the latest episode of (Re)thinking Insurance, Jenelle Cherrie is joined by Donna Cowell and Jonathan Richards to discuss the implementation of Consumer Duty and the obligations that insurance companies have to ensure good customer outcomes. 👉 Listen to the episode now: https://ow.ly/BYbW50RXQqC #WTWInsurers #ConsumerDuty
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In the latest episode of (Re)thinking Insurance, Jenelle Cherrie is joined by Donna Cowell and Jonathan Richards to discuss the implementation of Consumer Duty and the obligations that insurance companies have to ensure good customer outcomes. 👉 Listen to the episode now: https://ow.ly/RCl550RX3Bm #WTWInsurers #ConsumerDuty
Consumer Duty: What duty do insurers have to their customers?
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Don’t let your insurance company fall behind in customer expectations. Learn four ways you can use tech to attract and retain next-gen customers.
4 ways insurers can use technology to retain next-gen customers
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Don’t let your insurance company fall behind in customer expectations. Learn four ways you can use tech to attract and retain next-gen customers.
4 ways insurers can use technology to retain next-gen customers
wipfli.com
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Don’t let your insurance company fall behind in customer expectations. Learn four ways you can use tech to attract and retain next-gen customers.
4 ways insurers can use technology to retain next-gen customers
wipfli.com
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Country Head - Retail Agency and Key Partnership, Royal Sundaram General Insurance Company Limited
The phrase "the customer is always king" emphasizes the importance of customers in the general insurance industry for several reasons: 1. Competitive Market: The general insurance industry is highly competitive, with many providers offering similar services. To attract and retain customers, insurers must prioritize their needs. 2. Customer Choice: Customers have a wide range of options when it comes to insurance providers. Treating them well is crucial for building loyalty and preventing them from switching to competitors. 3. Customer Satisfaction: Satisfied customers are more likely to renew policies and recommend the insurer to others. 4. Good customer service can lead to positive word-of-mouth and increased business. 5. Regulatory Focus: Many governments and regulatory bodies place an emphasis on protecting consumer interests in the insurance sector, which further reinforces the idea that customers are "kings. 6. Claims Processing: A significant part of an insurer's business involves processing claims. A focus on customer satisfaction is crucial here, as policyholders want fair and efficient claims settlements. Overall, in the general insurance industry, customer-centricity is key to success, given the competitive nature of the market and the importance of building trust with policyholders.
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Senior Business Developer at Wipfli | Introducing Microsoft (ERP, CRM, Cloud) and Assurance, Tax, and Business Consulting Solutions to Corporations and Non-Profit Organizations in the Philadelphia Area
Don’t let your insurance company fall behind in customer expectations. Learn four ways you can use tech to attract and retain next-gen customers.
4 ways insurers can use technology to retain next-gen customers
wipfli.com
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Don’t let your insurance company fall behind in customer expectations. Learn four ways you can use tech to attract and retain next-gen customers.
4 ways insurers can use technology to retain next-gen customers
wipfli.com
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Don’t let your insurance company fall behind in customer expectations. Learn four ways you can use tech to attract and retain next-gen customers.
4 ways insurers can use technology to retain next-gen customers
wipfli.com
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Going Above and Beyond - Exceptional customer service isn't just a claim; it's our way of doing business. 🌟 Discover heartwarming stories of Cluett Insurance going the extra mile for our clients. See how our customer-centric approach makes insurance less daunting. Dive into the full article: https://lnkd.in/eCYHDcXq #ExceptionalService #CustomerStories #CluettInsurance
Building Stronger Connections: The Foundation of Cluett Insurance's Brand - Exceptional Customer Service | Cluett Insurance
https://www.cluettinsurance.ca
