Stefan Riecke’s Post

It's here: the myVA Customer Portal. VON ARDENNE has developed it with the aim of simplifying interactions, providing valuable insights and increasing the efficiency of processes. Over the next few weeks, the functions will be expanded and the customer portal will be extensively developed. Reaching goals quickly and easily Simplicity is often the key to success. That is why we have designed the customer portal in such a way that the interface is intuitive and user-friendly, so that users can navigate through the content effortlessly. Whether it's important documentation on the systems, using the electronic spare parts catalog or contacting the VON ARDENNE team: the optimized design ensures quick results and makes the customer's day-to-day work easier. Would you like to learn more ? Visit our Website (link in the comments below) or contact Ms. Jana Schilling or me here at Linked In. #glass #vacuum #india #usa #asia #industry4_0 #digitalization https://lnkd.in/eSHQtM6G

🚀 Looking for the ultimate customer service experience? Discover iMA Contact 🌐 Dear LinkedIn network, Are you ready to redefine the standard when it comes to customer service? 🌟 At iMA Contact, we believe in delivering not just a service, but an experience that puts customers first. 💡 🔍 WHY iMA Contact? ✅ Dedicated team: Our team of experts is ready to handle your customers with care and attention. ✅ Multichannel approach: Reach your customers through phone, email, chat, and social media - all from one central platform. ✅ Personalization: Provide a unique experience by personalizing customer interactions and understanding their needs. ✅ Efficiency: Optimize processes and reduce wait times, ensuring customers are helped quickly and satisfactorily. But let's be honest, the power of iMA Contact is best proven by our satisfied customers! 🌐💬 Contact us today and discover how iMA Contact can take your business to new heights. #CustomerService #iMAContact #CustomerExperience #Efficiency #Innovation

#Multimodal solutions offer a number of benefits for enterprises. Here are some specific examples of how multimodal solutions are being used by enterprises today: 👨💼 Customer service: Multimodal solutions are being used to improve the customer service experience. For example, a multimodal solution could be used to analyze customer #feedback from social media, #surveys, and customer #support tickets. 📍 Sales and marketing: Multimodal solutions are being used to improve sales and #marketing #performance. This would give the sales and marketing teams a better understanding of their customers and develop more targeted marketing #campaigns. 🎦 Product development: Multimodal solutions are being used to improve #product development. For example, a multimodal solution could be used to analyze #customer feedback from surveys, social media, and #product reviews. Learn more about our stance and solutions, #Garda https://lnkd.in/eMmaDDzh

At NEARSOL, we're bridging the gap between local and global like never before! Our pioneering White Label Customer Experience (CXaaS) solution empowers businesses to expand their geographical reach, all while maintaining top-tier service quality and customer satisfaction. Imagine this - your business, wherever your clients need it to be, without the monumental costs or logistical headaches. That's what we've made possible with our CXaaS solution. 🚀 We handle everything from capital expenditure to agent recruitment, connecting seamlessly to your system. This way, your clients enjoy a smooth, high-quality service experience, even as you expand into new territories. And what's more? You get to offer your clients an array of options at diverse price points, making your business a flexible, adaptable solution for their needs. Wondering how this works in action? Check out the most recent success story with a U.S.-based client, who was able to successfully sign a new contract with their client thanks to our CXaaS solution. 👉 https://lnkd.in/grvmGvCX 🌟 Feel free to reach out to us with any questions or to learn more about our CXaaS solutions. We'd love to connect and explore how we can help your business thrive and deliver exceptional customer experiences. #CustomerExperience #Globalization #CXaaS #BusinessStrategy #BPO

🌐💡 #FeatureFriday: 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗣𝗼𝗿𝘁𝗮𝗹 Did you know that you can use our #IoT-based Customer Service Management System as a customer portal and provide a first-class digital service experience? In addition to performance data analysis, your customers can view product-specific spare parts catalogs and directly initiate ordering processes. By involving your customers in digital business processes, you relieve your service personnel of time-consuming routine tasks and sustainably increase the efficiency of your service business. 👉 Find out more about the benefits: https://bit.ly/3UoIM0D #energizinggreatminds

Are you an Industrial OEM encountering challenges in effectively managing customer relationships? Gain a competitive edge and boost customer engagement with Entytle’s Customer Portal!! Explore our latest blog to uncover how this solution empowers you to optimize operations and achieve unparalleled success in the dynamic Industrial market by Sushana Taunk. Read More: https://hubs.la/Q01YBfl_0 #PossibleWithEntytle

Pivot quickly and adapt to new customer expectations! This industry has been rooted in face-to-face interactions for services like automotive maintenance. The idea that digital channels could replace service technicians' expertise seems far-fetched. But when 2020 hit, it forced us to rethink and reimagine our approaches. Customers discovered the convenience of digital solutions—curbside pickups, direct-to-door deliveries, and personalized online experiences—and don't want to return. They want more. This shift emphasizes the critical role of data in creating personalized, seamless customer experiences. 📲 Digital Transformation: The rapid transition to digital channels has become necessary, not an option. 🎯 Personal Touch through Data: Leveraging data to tailor experiences, understanding customer behaviors, and predicting needs. 🚛🔧 Predictive Maintenance: Integrating software-driven vehicles with predictive analytics to preemptively address issues, minimizing disruptions and ensuring smooth operations. 🔄 B2B and B2C Synergy: Creating personalized experiences across both B2B and B2C platforms, ensuring the right part reaches the right place on time. Pivotree Spryker Want more!?!?!?! -- Check us out on June 27th over at AftermarketNews! Click the event link to register! --> https://lnkd.in/e44UZHGc #DigitalTransformation #CustomerExperience #DataCafe #PredictiveMaintenance

#myextramile: Innovation in market and customer development goes beyond out-of-the-box thinking; it requires foresight. #outofthebox #businessmodeling #strategyconsulting #thinkdifferently

From Prasad Putta Wanted to share a case study with quick customer ROI, where GenAI and LLMs are being used to handle emails from customers, resulting in improved customer satisfaction and reduced operational costs. In today's digital landscape of order management portals and trade hubs, enterprise customer service teams face an inundation of emails—orders to place, inquiries about order status, and issues abound. As email volumes surge, companies grapple with prolonged response times, leaving customers frustrated. Please see the video below, where our GenAI-based Connected Customer solution seamlessly addresses purchase orders and related queries by reading and responding to emails in real-time. Learn more by visiting: https://lnkd.in/gYwFcJUR Or email us at info@vassardigital.ai. #GenAI #CustomerServiceExcellence #InnovationUnveiled #VassarDigital #VassarLabs #ConnectedCustomer #ConnectedWorker

What other customer service challenges are you facing in today's digital landscape? Our GenAI and LLM solutions might have the answer! Let me know if you'd like to discuss how we can help.