Staples’ Post

Tech and the human dimension   Are we making tech investments with human behaviour as a central driver?   From what I have seen in the last 2 years clearly not. So what is the impact:   5 questions of relevance come to mind:   1) Articulation of the problem—more days in the office or better staff engagement 2) A focus on process and efficiency as measured by time on line -- is this a top priority for staff ? 3) What are we measuring—who is in the office when, or the effectiveness of days in the office? 4) How space is being actually used to guide real estate decisions or who is scheduled to be in the office on a specific day? 5) Do our teams have the right tools—tech investments in a complex tool set may not be hitting the mark, a strong mobile centric strategy could deliver more!   These are some of the thoughts that I am looking forward to having insightful conversations about, while I am in Stockholm at the WORKTECH event, sharing a platform with Esme Banks Marr, Emma Dowden and Claus Christensen   Check out this great piece from Gartner on the human centric workplace: https://lnkd.in/enxUPEb3 #hybridwork #employeeexperience #technology

 Curious about the #futureofwork in Japan, India, China, and Singapore? Our latest Gensler research surveyed 14,000+ employees around the world to understand global trends — and differences — in #whatworkerswant. Here, we shine a light on #workplacetrends in APAC. Watch the webinar: https://lnkd.in/e-fAaFqE

Over the past 8‒10 years, we have seen a trend toward what is called the experience economy. This is defined as an economy in which many goods or services are sold by emphasizing the effect they can have on people’s lives. With this trend, consumer brands need to find unique ways to connect with customers based on emotions and feelings. Haworth shares a few insights. #HaworthInspires #ExperienceEconomy #Workplace #EmployeeHappiness

In the famous words of sports journalist Fabrizio Romano, HERE WE GO… A full house as we kick off the 2024 North America Digital Workplace Summit with a fantastic opening keynote around “Ambition Impossible” with leading Gartner Digital Workplace Analysts Tori Paulman & Autumn Stanish. As the where, when and how of work change, digital workplace leaders continue to be asked to support technology evolution with fewer resources. The Gartner digital workplace maturity assessment revealed that many are up against impossible odds to meet their organization's ambitions for the future of work. We'll explore three approaches to upend this crisis and use it as fuel to achieve their greatest ambitions for the digital workplace. #GartnerDW #DigitalWorkplace #lifeatgartner

The best leaders demonstrate emotional intelligence—the ability to recognize and manage one's emotions and the emotions of others. Research shows that emotional intelligence and workplace climate are directly correlated with financial measures like return on sales, revenue growth, efficiency, and profitability. Researchers at IBM, for example, created an Employee Experience Index (EXI) that measures personal experiences at work in terms of belonging, purpose, achievement, happiness, and vigor (enthusiasm at work). Their research (Link below 👇) showed that organizations that score in the top 25% on employee experience report nearly three times the return on assets (and double the return on sales) compared to organizations in the bottom quartile. At Aventus, we make sure all voices are heard and every perspective is considered with equal validity. That's why we're able to thrive in a multi-country WFM environment. Want to learn more about our remote work ethos? Let's talk! https://lnkd.in/e4nvXtq #customerexperience #customerengagement #customerservice #customersupport #ecommerce #dtc #retail

Exciting News! Our 2024 Workplace Trends Report launched today! In a rapidly evolving professional landscape, staying ahead of the curve is not just an advantage, it's a necessity. Our trends report is here to equip organizations with crucial insights into the ever-shifting factors shaping the present and future of the workplace. Unlock the power to anticipate and adapt! Click the link below to access the report and take the first step towards a future-ready organization! #WorkplaceTrends #FutureOfBusiness #Adaptability #Innovation #2024Trends https://lnkd.in/gRxYzuvz

Forbes unveils the 8 major trends shaping the workplace in 2024, underlining the importance for businesses to evolve with the times. Adapting to these trends isn't just about staying relevant; it's about seizing opportunities for growth and innovation.   https://lnkd.in/eCamhFdj   #FutureOfWork #BusinessTrends2024 #Innovation #AdaptAndThrive #ForbesInsights

📍 Sydney, AU It’s always great to be back in my homeland — especially when I get to catch up with the Jitjatjo team and witness the growth of Sydney’s casual work economy in person. This week, I joined the team at Gartner Australia to discuss meaningful AI-powered solutions that Jitjatjo offers to people and businesses. We think the future of work is shift-based, and to thrive, we have to adopt technology that empowers this growing, flexible workforce. We know this time of year is especially critical for people and businesses. During the holidays, I see people looking for work that supports their families and allows them the flexibility to be with their loved ones. At the same time, I interact daily with businesses that rely on part-time workers to meet demands without jeopardizing their future operations. This isn’t just a local dilemma; this is a global one. And Jitjatjo can help. Want to chat about a solution that's tailored for talent marketplaces and workforce agility? My inbox is always open. 💜

It's been a week since the eTail™ Retail CIO Connect 2024 event where I shared the stage with Ben Penrose to delve into the impact of the shift to hybrid working post pandemic. I discussed findings from my research as part of my MSc in #organisationalpsychology, focusing on the effects of lockdown on professional women transitioning from office to home-based work during the pandemic. The debate around working from home, hybrid setups, and returning to the office often oversimplifies complex issues into catchy headlines. More research is crucial, alongside educating teams on fostering healthy hybrid work environments. This includes strategies to mitigate work-life conflicts, establish clear boundaries, and navigate transitions between home and work mindsets effectively. The discussion sparked great engagement from the audience, highlighting the pressing need for further exploration and support in this evolving landscape. I'm passionate about this topic and others related to creating work environments where people and teams thrive - it was a privilege to be able to discuss this with peers. #team #hybridworking #orgpsych #leadership #technology #worklife #CIO #RCIO24

25% of employees report low levels of productivity due to intergenerational challenges. As we face an aging global workforce, understanding these dynamics is more crucial than ever. Your participation in the LSE Generations Survey helps us design workplaces that harness the full potential of every generation. Get involved, make a difference – it starts with you! Take the survey now: https://lnkd.in/g6-QVQ4k #GenerationsSurvey #GENERATIONS #WorkplaceWellbeing #Productivity