Essel Environmental ’s Post

Here’s one of the biggest things that I’ve seen help with employee retention 👇 Having in-depth conversations with your employees while they change and evolve in different stages of life. Really understanding what might change and what they need from their employer helps employees feel heard. It helps them keep you top of mind anytime they're being recruited out of your organization too. When an employer says, “Do you feel like you're being heard?,” they can genuinely say yes, because they have an open door to connect about their concerns. Having that open door policy, having that open area of dialog, and being able to be that listening ear is one of the best things to help with retention. One recent example that comes to mind is for a client that we've been working with. They've had a superintendent with them for almost 10 years. But recently, we heard that he was almost on the market. In talking to him a little bit about what was going on, he shared that his family environment was changing. His significant other was sick of him being on the road two or three hours a day, getting home every day at seven or eight o’clock at night, and he thought that his existing company would never be able to support a different schedule. Now, he was already looking around, but lo and behold, the owner of the company realized that something was not right, connected with the superintendent, and had a very clear conversation. Once he understood that this was the problem that they were having, what he was able to share was, “Hey, we're actually bidding on a couple of projects that we have a very high probability of winning very close to where you live. If you can just stick it out for another X number of weeks, I promise you, you will be the first one on that job, and that job is going to last for four years.” And that's exactly what happened. That was the single difference between that employee looking for somewhere else to go because they thought that the option wouldn't even be available. Kudos to the owner investigating and being able to have a plan of action in terms of listening and making things happen for the greater good. What else helps with employee retention? Nik #skilledtrades #construction #employeeretention