How did Electrolux Group achieve an 80% increase in e-commerce rates and a 20% decrease in bounce rates? Discover how leveraging customer data and targeted email campaigns generated significant revenue and enhanced customer engagement. Learn more about this success story here: https://bit.ly/3VOSc7p
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Do you know the main issue the e-commerce appliance industry faces? Well, appliances convert poorly online and experience high return rates because they are high consideration purchases. Customers want validation and support on which products will suit their home before they make the large purchase; text-based chat can no longer cut it as product specifications are complicated. And with that, we are extremely pleased to introduce to you Confer With's Upgrade my Home, a live 1-2-1 video service supported by our very own experts. Our experts trained to Confer With your customers, giving them live advice when choosing the right appliance for their home. And the impact of leveraging Upgrade my Home on conversion rates is huge. Confer With provides a remote expert service to assist customers in considered purchase decisions, resulting in brands and retailers such as Hughes Electrical seeing 20% and above conversion rates. To find out how Confer With achieve these results, and the impact of Upgrade my Home, check out our newest industry page below. https://hubs.la/Q01P_RlC0 #ConferWith #videocommerce #applianceecommerce
Live Video Shopping for Appliances
http://conferwith.io
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The American Customer Satisfaction Index (ACSI®) has reported a 3% increase in customer satisfaction for household appliances, including washers, dryers, and refrigerators. This notable improvement signifies a recovery from the COVID-induced slump, underscoring the critical role of enhanced customer service and experience. In 2023, the industry has impressively bounced back, securing a top position in the customer satisfaction index. Brands and subsidiaries like Haier (GE Appliances, a Haier company), Whirlpool Corporation, LG Electronics (LG Electronics North America), Bosch Home Appliances, and Samsung Electronics Home Appliances are leading the rankings, a testament to their commitment to customer satisfaction. At Town Appliance, our dedication to offering top-tier brands and unparalleled customer service aligns with the industry's push for an improved customer experience and superior quality. Our enduring partnerships with leading brands ensure that our customers have access to not just top-tier appliances, but also our expert knowledge, ensuring they receive solutions that surpass their expectations. As we celebrate nearly five decades of growth and partnership, we're reminded of the importance of listening to our customers and adapting to their needs. Interested in learning more about how we can partner together? Contact us: https://lnkd.in/dA-UtTAh #haier #geappliances #lg #innovation #industryinsights #townappliance #applianceretail #appliancenews #appliances #b2b #modernappliances #partnership #collaboration #realestate #luxuryhomes #customersatisfaction #customerrelations #customerexp #acsi #customerservice #samsung #bosch Avi Gunzburg Yoeli Herskovits Chayale Kaufman Esti Neustadt D M Shimanowitz Daniel S Kraftmann
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Helping OEMs and their service partners activate their X-Factor to generate more revenue from Aftermarket Services and increase profitability
📈 Unlocking Market Potential in Extended Warranties 📈 The extended warranty market is not just growing—it's evolving. Our latest blog post examines how businesses can thrive by adopting innovative strategies and technologies. From enhancing customer loyalty to driving revenue growth, find out what it takes to succeed in today's competitive market. Explore the full article here and start leveraging these insights today! Read the Blog - https://buff.ly/4dQzHGF #MarketInsights #CustomerLoyalty #RevenueGrowth #ServiceInnovation
Unveiling the Future: Sustainable Growth Strategies for Consumer Extended Warranty Markets
blumbergadvisor.com
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Let’s look at how an Online Selections pricing methodology can boost upgrade revenue, improve customer satisfaction and speed up the Selections process: https://lnkd.in/dt6_f5GY #OnlineSelections #Pricing #BuilderSoftware #CustomerPortal #ConstructiveSoftware
Online Selections Pricing for Home Builders | Customer Experience
https://blog.constructivesoftware.com.au
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Director at Mastercard transforming Retail & Commerce with Data & Services • Ex Telco C-Level Exec. 6+/13 yrs • Founder of 2 innovation hubs • Patent inventor • LinkedIn influencer 23K • Lean Six Sigma Master Black Belt
What about 16% uplift in revenue coming directly from personalization on your ecommerce platform? Electrolux case study scaled in 21 markets, 16 languages, and 63 domains generated that this effect directly pushing topline revenue up for 16 percent. Case study reveals detailed personalization tactics and approaches during the execution of Dynamic Yield by Mastercard. Want a similar impact on your e-commerce platform? *All opinions expressed are my own. #personalization #dynamicyield #wearemastercard https://lnkd.in/dXVPjwyx
Electrolux Localizes Content in 21 Markets with Personalization
https://www.dynamicyield.com
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Last week, I wrote about how OUTFINDO is changing the game for price-sensitive shoppers in e-commerce. Today, let's delve deeper and explore how we make this happen. At the heart of Outfindo's approach is a fundamental understanding: Transparency is key. We don't just show prices; we illuminate the price levels. This ensures every customer's decision is informed, clear, and perfectly aligned with their budget. How do we ensure this transparency? Here's a closer look: 1. Price-Level Clarity: Every product has a price tag. But we go beyond numbers – we contextualize these prices. Whether it's a cutting-edge gadget or a basic home appliance, we clarify the 'why' behind the price. This isn't just a number; it's a story about value. 2. Value-for-Money Focus: Our solution doesn't just list products; it showcases them. Through comprehensive component scoring, we highlight products that deliver maximum value. For our bargain hunters, understanding the real value for money is crucial – and we make it the centerpiece of their decision-making process. 3. Transparent Price Guides: This is where the approach truly shines. Our guides are more than a list of features – they are comprehensive explanations. When choosing between materials like carbon and aluminum, our guide not only breaks down the cost implications but also shows how many products are available within each option, enhancing understanding of the value each brings. This approach ensures that customers understand the price, value, and range of choices behind each decision. Are there areas where integrating our approach could drive engagement and customer satisfaction? I would love to hear your thoughts and explore potential synergies. #EcommerceStrategy #CustomerEngagement #InnovativeSelling #Outfindo
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Making the switch to online ordering is simpler than you might imagine. Check out our newest blog where we break down the process for shifting your customers to place their office coffee, pantry, and water filtration orders via a user-friendly online platform. Ready to optimize your business operations, boost sales, and enhance customer satisfaction? It's time to make the change! 🚀✨ #OnlineOrdering #SupplyWizards #OfficeCoffee #OfficePantry #WaterFiltration #OfficeWaterService #IncreaseSales
Vending & OCS Operators Transition Customers to Online Ordering
https://supplywizards.com/blog
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American Freight Appliances & Furniture uses several tactics to improve the checkout experience, including a single-page layout and guest checkout. Check out their other strategies. https://bit.ly/4bYTpyo #ecommerce #onlineretail #payments #checkout #conversion
American Freight shares 4 checkout strategies to improve conversion
https://www.digitalcommerce360.com
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There are many benefits to using a destratification fan in a grocery store such as improving customer experience and increasing customer comfort. Read more about the ways Airius fans can improve your store here: https://ed.gr/d3vn9
5 Ways Destratification Fans In Grocery Stores Increase Profits
https://www.airiusfans.com
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There are many benefits to using a destratification fan in a grocery store such as improving customer experience and increasing customer comfort. Read more about the ways Airius fans can improve your store here: https://ed.gr/d3vn9
5 Ways Destratification Fans In Grocery Stores Increase Profits
https://www.airiusfans.com
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