Underwriting Assistant

Job Title: Underwriting Assistant

Entity: Rokstone Underwriting

Department: Sports & Leisure

Reports to: To be Confirmed

Location: United States

Who We Ar

e
Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standard

s.
At the heart of Aventum are our people. Our employees collaborate in dynamic, service-focused teams. Together, we strive daily to achieve our goals and objectives with a shared dedication to revolutionising the insurance industry for the bett

er.
The Company offers a competitive benefits package via a flexible benefits platform. In addition to core benefits, employees can tailor their benefits according to their needs. Employee development is key to the ongoing development of Aventum on the whole. We invest in our people, empowering them to grow their careers and advance within the Group. Our dynamic culture is rooted in the continuous desire of our people to learn and challenge themsel

ves.
Role Sum

mary
Newly created due to growth, we are seeking an Underwriting Assistant to come and join our Sport and Leisure division within the United S

tates.
Role Accountab

• ilitiesTriage new business submissions for clearance and assess for completeness before underwriting
• review.Communicate directly with agents and brokers to collect outstanding underwriting infor
• mation.Apply knowledge of the line of business-specific product underwriting rules and guidelines for pre-quote underwriting support and post-bind proc
• essing.Manage the workflow of multiple tasks and maintain a detailed understanding of tasks owned by Underwriters and B
• rokers.Work within our web-based policy management system to issue policies, endorsements, and invoices within establishe
• d SLAs.Follow-up on outstanding subjectivities needed for policy issuance, premium collection, and/or underwriting file documen
• tation.Maintain current, complete, and accurate underwriting files according to internal standards and guid
• elines.Exhibit a customer service mindset by proactively engaging with internal and external clients; and promptly responding to all phone calls and/or
• emails.Participate in user acceptance testing for system development and/or u
• pdates.Proactively monitor administrative and underwriting workflow and notify management if any business risks develop, or risk events

occur.
Role Requi

• rements 5+ years of experience in Sport and Leisure Underwriting
• support.Experience with the issuance of Sports and Leisure insurance polic
• y forms.Be able to manage premium coding, billing, invoicing, and coll
• ections.Prior experience with policy se
• rvicing.Advanced knowledge of regulatory compliance

issues.
Skills and A

• bilities Excellent written and verbal communicatio
• n skills.Proficient in Microsoft Word, Microsoft Excel, and Po
• werPoint.Customer Service mindset with the ability to anticipa
• te needs.Ability to work independently without direct o
• versight.Able to multitask and manage
• workflow.Excellent time management and prioritisatio
• n skills.Self-motivated and enth
• usiastic.Professional approach to relat
• ionships.Clear aptitude for teamwork, planning and or
• ganising.Positive
• attitude.Excellent attention t
• o detail.Proven organisational and problem-solvin

g skills.
We are an equal-opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're

limitless.
We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitme