LanceSoft, Inc.

System Analyst 3

LanceSoft, Inc. Richmond, VA
LanceSoft, Inc.

System Analyst 3

LanceSoft, Inc. Richmond, VA
1 week ago 29 applicants

See who LanceSoft, Inc. has hired for this role

Client is currently seeking to hire a Systems Administrator to maintain the health of the Ivanti Endpoint Manager environment, support software packaging and distribution, and provide tier 3 level software support.

Duties Andresponsibilities

  • Monitoring and maintaining the overall health and availability of the Ivanti Endpoint Manager system.
  • Packaging software and building distribution packages to support statewide project efforts and enterprise deployments including the remediation of security vulnerabilities.
  • Provide advanced problem management, troubleshooting, root cause analysis and escalations to resolve customer problems

Required Experience& Skills

  • Strong customer service skills with a Customer First attitude.
  • Extensive skills and experience in desktop products including but not limited to Windows 10/11,SharePoint, and MS Office 365.
  • Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices.
  • Excellent research and investigative skills.
  • Extensive knowledge and experience in Active Directory, remote support tools, networking.
  • Working understanding of software license management and compliance best practices.
  • Ability to troubleshoot hardware and software issues and communicate solutions to customers both in the Central Office and in the field.
  • Ability to communicate effectively orally and in writing with individuals and groups.
  • Experience with Power Platform, PowerShell, SQL strongly preferred.
  • System administration of Ivanti Endpoint Manager or a similar client management system such as SCCM, etc.

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    IT Services and IT Consulting

Referrals increase your chances of interviewing at LanceSoft, Inc. by 2x

See who you know

Get notified about new System Analyst jobs in Richmond, VA.

Sign in to create job alert

Similar jobs

People also viewed

Looking for a job?

Visit the Career Advice Hub to see tips on interviewing and resume writing.

View Career Advice Hub