Student Trainee (Information Technology)

Duties

• Provides support in imaging, troubleshooting, repairing, and resolving issues for a wide range of installed computer systems such as PCs, laptops, and peripherals (e.g. printers, scanners and plotters).
• Assists with customer support functions to install, configure, and test software on customer workstations and performs IT equipment installation, equipment moves and warehousing activities.
• Assists senior specialists in the installation of operating systems update packages and refers serious problems to more experienced specialists.
• Assists senior specialists in systems administration by scheduling, monitoring, and verifying the integrity of system backups and file restoration.
  
  

Requirements

Conditions of Employment

• Applicants must meet all qualification requirements by the closing date of this announcement.
• You must be a U.S. Citizen.
• You must successfully complete a background investigation.
• This position is in the excepted service.
• You must sign a Pathways Agreement.
• This announcement will close at 11:59 p.m. Eastern Time on the date the first (150) applicants are received or on July 8, 2024, whichever comes first.
• If a degree has been obtained, please include a letter of acceptance into another degree or certificate program to show proof of eligibility.
• Maintain a 3.0 GPA or higher.
• This position may be eligible for telework; additional criteria will be required (e.g., supervisory approval).
  
  

Qualifications

This position will be filled under the Pathways Internship Program. This Program allows students to gain paid work experience while pursuing a degree, diploma or certificate at a qualifying institution. Under the Pathways Program, students who successfully complete all work, study, qualifications, and other eligibility requirements may be offered a permanent position work our agency upon graduation or completion of a qualifying certificate.

At the Agency's discretion, students hired under the Pathways Program may be non-competitively converted to a term, career, or career-conditional appointment with a possible Full Performance Level (FPL) of GS-05, GS-07, GS-09, GS-11, GS-12, or GS-13 (FPL varies based on hiring department).

You MUST be enrolled or accepted for enrollment in an accredited high school, technical or vocational school, two-year or four-year college or university, graduate or professional school (go to www.ope.ed.gov/accreditation/ to verify accreditation status). Individuals who are enrolled must be taking at least a half-time academic, vocational, or technical course load leading to a degree, diploma, or certificate.

You MUST provide evidence of your current (spring semester or equivalent) enrollment, either on your transcript or by uploading a separate class schedule. If you are completing your current program this semester you must provide a letter of acceptance or proof of enrollment into another qualifying program to be rated eligible.

AND

Applicants must have at least a cumulative 3.0 GPA.

Minimum Grade Level Requirements

GS-04: Applicants must meet the following requirements:

Completion of 2 full academic years of post-high school study or an associate's degree.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

Education

You MUST submit a copy of your transcript to determine eligibility under this hiring authority. Further, if you claim qualifications based on education and do not submit a supporting transcript, your education will not be used in making a qualification determination and you may be found not qualified. Unofficial copies are acceptable; however, if selected, official transcripts are required.

You MUST Submit Your Unofficial College Transcripts With Your Application To Include Transfer Courses, Credit Hours And Grades To Calculate GPA. Applicants Who Fail To Provide Transcripts Will Be Marked As Insufficient And Will Not Receive Consideration For This Position. See

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website -

Additional information

If hired for this position with the Census Bureau, at its headquarters office located in Suitland, Maryland, you will be expected to temporarily telework to maximum extent while the headquarters building is being renovated. Once renovations are completed for your area, you will be notified when to return to the office. At that time, you will be expected to work from your duty station, and you may be eligible to telework, up to 8 days a pay period depending on your respective work schedule, with approval from your supervisor.

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.

• A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  
  

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.