SBH Fashion

Store Manager

SBH Fashion New York, NY
SBH Fashion

Store Manager

SBH Fashion New York, NY
1 week ago 67 applicants

See who SBH Fashion has hired for this role

Direct message the job poster from SBH Fashion

Alessandra Bruno

Alessandra Bruno

Recruiter at SBH Fashion

RESPONSIBILITIES:

Leadership and People Management

  • Set clear goals and expectations for the team and provide consistent performance feedback and coaching to drive results
  • Identify, hire and train sales individuals who can contribute to store culture and client-focused environment
  • Manage and monitor team morale and talent retention to maintain consistency
  • Foster team’s ongoing growth and development through both training and on-the-job learning
  • Manage performance, handle issues and resolve conflict in a calm, objective and fact-based manner

Create the Customer Experience

  • Lead by example and create an environment and a team that consistently delivers best-in-class customer experiences
  • Develop training and coaching to the team to manage a highly productive selling environment
  • Create the customer journey in the store and provide an inspiring, personalized shopping experience
  • Oversee the development of clientele by designing and supporting strategic initiatives that build customer base and increase repeat business

Represent the Brand

  • Emulate the company aesthetic and embody a strong sense of fashion sensibility and an enthusiastic attitude
  • Take ownership for maintaining the company aesthetic across all touch points to create a fully branded environment
  • Partner with key members of team to ensure that the assortment strategy is aligned with the needs of the business
  • Ensure the store is merchandised according to visual guidelines and hold team accountable to the standards
  • Contribute to the community to help us reach new customers and build brand awareness

Operational Excellence

  • Understand and adhere to all operational procedures and ensure the efficient running of store operations
  • Proficient user of all core systems and technologies including but not limited to Shopify POS, i-Pad and Microsoft Word applications
  • Ensures the management of expenses such as payroll/wages, supplies and other expenses in a business-focused manner
  • Ensures consistent enforcement of policies and ensure accurate and timely processing of employee paperwork
  • Manage inventory movement by ensuring the accurate and timely processing of mark-downs, transfers and consolidations, receiving and POS transactions
  • Ensure maintenance of stores physical appearance and cleanliness
  • Securing of our assets through implementation of effective Loss Prevention methods and policy and procedures

Drive the Business and Deliver Results

  • Holds self and team accountable for the achievement of financial targets through monitoring and improvement of measurable statistics that drive the business
    • Conversion
    • Email Capture
    • Daily, weekly, monthly, quarterly and annual targets
  • Ensure disciplined management of store expenses such as payroll/wages, supplies, etc.
  • Manage personnel resources to maximize sales, traffic flow, floor coverage and customer engagement
  • Be proactive in communicating about product buying and allocation according to customer demographic and business potential
  • Analyze, interpret and apply data (both internal measures and external trends) to identify key issues and maximize your business
  • Run your business with agility, changing direction and continuously improving based on key indicators and lessons learned

REQUIREMENTS:

  • Mandarin speaking is required to communicate with HQ
  • 3-5+ years of successful retail management experience
  • Proven experience managing both operational and personnel dynamics
  • Detail-oriented, team player with creative problem-solving skills
  • Ability to multi-task and prioritize workload
  • Salary up to $100,000 based on experience

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Sales and Business Development

  • Industries

    Retail Apparel and Fashion and Retail

Referrals increase your chances of interviewing at SBH Fashion by 2x

See who you know

Featured Benefits

Inferred from the description for this job

  • Medical insurance
  • Dental insurance
  • Vision insurance

Get notified about new Store Manager jobs in New York, NY.

Sign in to create job alert

Similar jobs

People also viewed

Looking for a job?

Visit the Career Advice Hub to see tips on interviewing and resume writing.

View Career Advice Hub