Store Director

Hello from Joyville! Joyville, Inc. is the parent company for 4 growing retail brands, headquartered in Dallas, Texas. Our first store, Favor the Kind, began in 2007 with a flagship store in Dallas and additional locations in Houston and Crested Butte, Colorado. ROAM Fine Goods, our fancy sister store, came next with two locations in Dallas. In 2023 we opened our passion project, a give-back kids store called The Friend Ship, inside ROAM to raise funds to send underprivileged kids to summer camp. Lastly, we recently opened a sustainable apothecary, general store, and refinery called Earnest John Honest Goods.

In Joyville we aim to reach the idealistic and rewarding goals of personal contentment, job ownership, culture engagement, and abundance. Sounds amazing, right? We use our values of servant-heartedness, enthusiasm, perseverance, and accountability to fuel our business and impress our customers. We take extreme pride in a positive work environment. A growth mindset is requisite. We truly believe what you give comes back to you in bigger and brighter ways. 

As the Store Director, you will cultivate growth for the store and your team while maintaining a motivating and positive culture. This is a full-time salary position and will report to the Director of Sales and Culture.

1. Customer Experience:

• Set the standard for exceptional customer service by training and empowering the team to provide personalized and memorable interactions.
• Partner with your team to implement strategies to exceed customer expectations and build long-lasting relationships.

2. Sales Leadership:

• Work on the sales floor 75% of the time.
• Lead by example, creating a proactive and enthusiastic sales culture among the team.

3. Team Development:

• Recruit, train, and develop a high-performing sales team that is passionate about connecting with and serving customers.
• Uphold the company standards through kind accountability.
• Provide ongoing coaching and mentorship to empower team members to achieve their full potential and grow within their roles.
• Foster a collaborative and inclusive team environment that encourages creativity and innovation.
• Oversee a staff of three full-time managers and several part-time support staff.

4. Kind Culture:

• Promote a culture of kindness and respect, both within the team and among customers.

4. Store Operations:

• Oversee daily store operations.
• Direct store communication across departments.
• Manage the staff schedule.

• You have a proven track record of successful leadership.
• You have exceptional interpersonal and communication skills, with the ability to connect authentically with customers and team members.
• You have strong problem-solving abilities.
• You have a passion for sales and the customer experience.
• You thrive managing multiple priorities in a fast-paced environment while maintaining a positive attitude.
• You are an expert trainer who values collaboration.
• You commit to fostering a kind, inclusive, and respectful work culture.

• A company culture that focuses on your gifts and invests in your growth
• Abundance bonus bi-yearly when company and store reach sales goals
• Opportunity for professional and financial growth
• 18 days paid time off and 6 paid holidays
• $350/month towards health insurance
• 401k with matching program
• Fun and positive work environment

Please email your resume and cover letter to jonalyn@joyvilleinc.com.

In addition, please complete this quick survey: https://surveys.cultureindex.com/s/4FED860000/83751