10 years’ work experience in an IT Project implementation or system engineering role.
Strong experience in Linux RHEL/OEL/CentOS administration and deployment
Proven experience with systems planning, security principles, and general infrastructure management best practices.
Strong experience with VMware or other virtualization experience.
Excellent English Communication
Experience with Kubernetes, OpenShift, Docker or other application development orchestration and containerization tools.
Experience with automation tools like Ansible and Terraform.
Experience with public cloud Virtual machine, networking, storage and container solutions and support.
Experience with project deployment and following specific schedules to complete tasks within timelines and budget.
Network topology and infrastructure networking expertise.
Strong understanding of Virtual Private Networking and remote access tools.
Strong understanding of server and workstation infrastructure.
Strong understanding of high availability protocols and architecture.
Working knowledge of storage area network and network attached storage systems.
Working knowledge of Unix compliant command line interfaces.
Proficient with other open-source operating systems and applications.
Ability to understand and diagnose customer-server architecture.
Proficient with other open-source operating systems and applications.
Strategy & Planning
Collaborate with the project implementation team and the customer lifecycle performance team to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
Follow process and scheduled project tasks to deliver infrastructure platforms on time and budget.
Work with cross-functional software and development teams to identify and resolve customer systems issues during the project implementation timeline.
Follow standard Agile project management methodology and use Jira to manage tasks and timelines.
Operations and Support
Provide mentorship and guidance to other technical teams to increase customer satisfaction.
Provide leadership and collaboration with customer IT teams to solve issues efficiently and drive standard solutions.
Coordinate with customer program and project managers to complete requests and provide IT best practice standards.
Assist with the Design and deploy new development systems on-premises and in public cloud environments.
Provide 24x7 escalation support as needed for all customer project related systems support requests.
Respond to project requests to meet all customer service level objectives and cross-functional project team timelines.
Work with software sustainability team to create monitoring tools, manage alerts, set thresholds, and respond to all alert and event management changes.
Follow and adhere to ITIL change management procedures.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Software Development
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