Service Sales Specialist, South Region
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
This position reports to
Service Sales Manager
Your role and responsibilities
Your role and responsibilities
Exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
Assists outside sales personnel with quotation, order processing/management, customer interactions and internal communication with ABB factories and Aftermarket amongst others
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Fielding of website generated service requests
Route qualified opportunities to the appropriate sales managers for further development and closure
Work in concert with the Sales Directors to strengthen relationships with ABB partner organizations (CIO, IC&S, Utility, etc.)
Work with Technical Proposal Managers, Application Engineers, and Customers to provide larger project quotations
Support closing orders and achieve quarterly quotas
Research accounts identify key players and generate interest
Prospects for new accounts within a specified geographical territory
Generates low dollar proposals
Generates parts only proposals
Works with factory teams to secure material pricing
Coordinate with Aftermarket Parts Channel Mgr. and Sales as required
Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences
Processes product & service quotations and drive continuous follow up throughout the completion of the customer's purchasing cycle
Gathers and reports to management information regarding the company, competitors, pricing, products, and current and future market trends as well as assists management and vendors in planning, tracking, and implementing sales strategies and developing new markets
Qualifications For The Role
Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world’s demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
89771722
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
This position reports to
Service Sales Manager
Your role and responsibilities
Your role and responsibilities
Exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
Assists outside sales personnel with quotation, order processing/management, customer interactions and internal communication with ABB factories and Aftermarket amongst others
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Fielding of website generated service requests
Route qualified opportunities to the appropriate sales managers for further development and closure
Work in concert with the Sales Directors to strengthen relationships with ABB partner organizations (CIO, IC&S, Utility, etc.)
Work with Technical Proposal Managers, Application Engineers, and Customers to provide larger project quotations
Support closing orders and achieve quarterly quotas
Research accounts identify key players and generate interest
Prospects for new accounts within a specified geographical territory
Generates low dollar proposals
Generates parts only proposals
Works with factory teams to secure material pricing
Coordinate with Aftermarket Parts Channel Mgr. and Sales as required
Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences
Processes product & service quotations and drive continuous follow up throughout the completion of the customer's purchasing cycle
Gathers and reports to management information regarding the company, competitors, pricing, products, and current and future market trends as well as assists management and vendors in planning, tracking, and implementing sales strategies and developing new markets
Qualifications For The Role
- High School Diploma (Bachelor’s Degree preferred)
- 10 plus years of proposal generation and customer support experience
- Alternatively, a special combination of education and experience and/or demonstrated accomplishments in the electrical industry
- General knowledge of power transmission & distribution products/systems preferred
- Previous experience with business-to-business customer support preferred
- Must have knowledge and skill in utilization of computer databases
- Combination of education and experience demonstrating ability for more complex assignment and/or promotable within the power product/systems sales organization
- Candidates must already have a work authorization that would permit them to work for ABB in the US
- Retirement plan
- Life insurance
- Disability insurance
- Healthcare plan
- Wellbeing program
Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world’s demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
89771722
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Sales -
Industries
Appliances, Electrical, and Electronics Manufacturing
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