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Position: Senior Telecom Engineer / Lead
Location: Pleasanton, CA/ Remote support
(remote support from any location in the USA)
Rate: DOE
Start date: ASAP
Duration: 12+ Months (May extend till 48 months)
Must Haves
Technical lead of the Five9 project (design, infrastructure setup, integration, testing, documentation, coordination, project tasks, implementation)
Contact center and administration
Remote Telecom services and remote workforce support
Plan, organize, host technical discussions with Five9 and IT Cross-functional teams
Expert in Avaya Telecom operations/systems
Provide weekly project status / report to IT Ops
Provide knowledge transfer to the Telecom team
Senior Telecom Engineer / Lead with Five9
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Software Development
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