In Technology Group Inc (US)

Senior System Engineer

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Anthony Erondu

Anthony Erondu

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Position: Elite Remote Senior System Engineer

Salary: Up to $125,000 + Comprehensive Benefits


Are you an IT rockstar tired of the office grind? Ready to flex your tech muscles from the comfort of your couch? We are on the hunt for the best of the best IT MSP Engineers to join our dynamic team and help us take over the tech world (one server at a time).


About Our Client: Our client is a technology consulting firm offering Managed IT Support Services to their clients. They pride themselves on maintaining the highest customer service standards and providing technical solutions that optimize their client's business goals. Their goal is to foster a growth-oriented work environment filled with individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If your client is passionate about technology, enjoys helping others, and has a proven track record of taking ownership of tasks, they want them to join their diverse and talented team.


Why You'll Love Working with our client:

  • Fully Remote Role: Enjoy the freedom and flexibility of working from anywhere. No more commuting, no more office politics, no more wearing pants (well, maybe sometimes).
  • Empowerment: You'll have all the tools you need to excel without micromanagement. We trust you to deliver exceptional results, even if you're working in your pajamas.
  • Top-Tier Management: Our leadership prioritizes employees and clients, fostering a thriving and supportive work environment.


About the Role:

As a Senior System Engineer, you will provide the highest level of support for our clients, including overseeing escalated tickets and collaborating with various teams. You will also design and implement comprehensive solutions for our clients, focusing on networking, Azure infrastructure, server building, and advanced troubleshooting.


Primary Responsibilities:

  • Oversee escalated support from Level 2 and 3 technicians in a professional and timely manner.
  • Provide IT support for technical issues involving Microsoft’s core business applications and operating systems, including Windows server operating systems and roles, Microsoft 365’s full suite, and networking systems.
  • Serve as a liaison with department leaders to gather required IT information for network evaluations.
  • Evaluate current network infrastructure and propose improvements.
  • Design and improve servers and workstations for efficiency and longevity.
  • Manage installation and configuration of systems as per custom recommendations.
  • Create written policy manuals for system configurations, deployment methods, and maintenance.
  • Provide ongoing training to technicians.
  • Maintain and review system documentation.
  • Conduct assessments and audits to identify issues and recommend solutions.
  • Collaborate with clients to understand their business requirements and provide strategic IT solutions.
  • Lead and contribute to the development and implementation of IT strategies and best practices.


Required Technical Skills:

  • Server Management: Proficiency with Server 2019/2022.
  • Cloud Services: Expertise in Azure and AZ-104: Microsoft Azure Administrator.
  • Email and Collaboration: Strong knowledge of Exchange/Office 365, OneDrive, SharePoint.
  • Virtualization: Experience with VMware or Hyper-V, AVD.
  • Networking: Strong technical skills in DNS, DHCP, TCP/IP, WAN, LAN, VPNs, firewalls, routing protocols (e.g., BGP, OSPF), network security, and wireless networking.
  • Hardware: Experience with routers, switches, and access points.
  • Operating Systems: Proficiency in Windows 10/11.
  • Directory Services: Expertise in Azure AD and Active Directory.
  • Scripting and Automation: Proficiency in scripting languages (e.g., PowerShell) and automation tools.
  • Security Best Practices: Knowledge of security best practices.


Job Qualifications and Certifications:

  • Minimum 5 years’ experience in an MSP environment or similar IT organization.
  • Minimum 5 years’ experience with Windows Server 2016 and 2019 Operating Systems.
  • Minimum 5 years’ experience working with server hardware, RAID, Clusters, Active Directory, DNS, and Office365.
  • Minimum 3 years’ experience with Azure.
  • MCSA certification is a plus.


Benefits:

  • Nationwide medical insurance.
  • Dental insurance.
  • Term life insurance gifted to all employees.
  • Long-term disability insurance gifted to all employees.
  • FSA and HSA options.
  • 401(k) plan.
  • Generous paid time off.
  • Paid certifications to advance your career.
  • Additional perks to ensure your well-being and satisfaction.


If you are an experienced IT System Administrator looking for a new challenge and the flexibility to work remotely, apply now for immediate consideration. Let’s get a conversation started and explore how you can become a key player in our exceptional team.


Apply today and take the next step in your career with us!

  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    IT Services and IT Consulting

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