Note: should be expertise in NOC and Operation and should have active Certificate with CCNA, CCNP
Job Description:
As a Network Operations Engineer, you will:
Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA's etc
Manage operational network maintenance activities and implement changes
Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems
Assist with root cause analysis of incidents
Assist with periodic network reviews and analysis
Help with establishment of operational procedures & support documentation
Review, track and update network operations policies, standards and documentation
Assist with development of the network management platform adoption, configuration and tuning
Complete Daily network checks and operational handover duties
Participate in shift rotation coverage
What You'll Need:
10+ years' experience in IT infrastructure operations/support role
Knowledge of network routing and switching technologies and routing protocols
Experience with various Cisco equipment (routers, switches)
Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable
Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable
Formal technical certification such as CCNA/CCNP
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Primary and Secondary Education and Non-profit Organizations
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