Senior Business Analyst

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Looking for Local candidates who can do hybrid onsite in Chicago, IL.

Preferably someone out of airline industry or past United Airlines experience.

Role: Senior Business Analyst

Duration: 9 months with extension

Location: Chicago, IL

Interview: Video

Learn/Understand the applications. What are the main functionalities. Managing ADO. Make sure clear ADO compliance and acceptance criteria. Well maintained ADO. Good user stories. Relationship skills with the business partners. Attention to detail. Specifically keeping ADO clean.

Would like someone who’s worked with complicated enterprise web applications that are used by many users and are mission critical applications.

Job Summary

• The Business Analyst V will work with Digital Technology, business stakeholders and external partners to analyze customer processes and requirements, analyze upstream and downstream application data dependencies, and prepare specified project documentation.
• Assists in business process redesign as needed.
• Maintains communication with customers and team members and promotes a team environment.
  
  

Primary Responsibilities

• Works/Consults across multiple software projects as a senior business analyst
• Works on multiple complex software projects that require subject matter business domain expertise
• Independently document requirements including user stories (use cases), complex workflow models and process maps
• Facilitate the resolution and root cause of questions and issues
• Facilitate meetings with Technology and Business Leaders to develop and prioritize requirements
• Work with the business on developing and validating user acceptance criteria
• Work with technology and business teams to coordinate testing and deployment dates
• Prepare cost/benefit analyses for potential solutions
• Knowledge leader in business principles and processes related to Crew Bidding and Awarding
  
  

Qualifications

• BS/BA, preferably in Information Technology or Business or equivalent experience, education, or training
• 6 or more years IT and/or business experience, or any equivalent combination of experience, education, and/or training
• 4 or more years of business analysis experience.
• Hands-on experience creating user stories, use cases and process flows
• Experience with Agile, Scrum and Waterfall methodologies
• Completed multiple projects involving the creation or enhancement of software applications
• Can drive the priority of requirements and issues, while managing conflicts and facilitating compromise to help meet business expectations
• Excellent communication and problem-solving skills
• Strong organizational, analytical, and critical thinking skills
• Must be legally authorized to work in the United States for any employer without sponsorship
  
  

Preferred Qualifications

• Experience with Azure DevOps or similar tools
• Completed projects focused on supporting Crew Planning
• Knowledge and experience specific to Airline operations and/or Crew Planning