Retail Operations Manager

Swedish Match North America LLC, develops, manufactures, and sells quality products with market leading brands such as ZYN nicotine pouches and other smokeless tobacco products. Our vision is “A world without cigarettes,” and our mission is to provide adult consumers with alternatives that are enjoyable, but have a lower risk than smoking. We are one of the fastest growing consumer-packaged goods (CPG) producers and ZYN is the number one selling nicotine pouch in the US. In order to continually promote and create innovative products that support our vision we are currently seeking a Retail Operations Manager (ROM) Retail Operations Manager for our Central Region covering LA, MS, TN, AR, TX, OK, and parts of KY.

This position is responsible for the leadership of overall strategic retail operations in the Central Region, and to maximize effectiveness of retail coverage, distribution, and sales efforts of our retail team.

• Manages and provides information to Retail Team Managers in support of company and regional volume merchandising goals, and objectives.
• Ensures strategic account coverage is maintained while selling goals are met in independent and chain retail accounts.
• Monitors and manages coverage patterns of regional personnel to maximize penetration of sales and merchandising efforts by assignment.
• Works in conjunction with Business Development Manager to prioritize and schedule selling efforts and activities of National, Key Accounts and Account Managers.
• Coordinates and manages special event participation, assist in developing retail tie-in programs to maximize exposure in local markets.
• Provides training, development and direction and measures the results of district management personnel using Performance Management Principals & Practices.
• Assist Retail Team Managers in recruiting, interviewing and selection of new Territory Sales Managers in accordance with Company Recruiting and Selection Guidelines & Policies.
• Works with region personnel to evaluate effectiveness and identify training needs and assist Retail Team Managers in developing plans to meet those needs.
• Develops and maintains records needed to manage the operation of the districts and report activities, progress, conditions and needs to Regional Director.

Requirements

Education: Bachelor’s degree or equivalent work experience in Consumer-Packaged Goods

Experience: Minimum five years experience in non-durable consumer goods, including field sales and/or management.

Skills: Persuasive verbal and written communication skills. Accomplished presentation skills. Strong analytical skills. Proficient computer skills with Word, Excel, PowerPoint, Category Management System, and industry data systems.

Compensation and Benefits:

We offer an excellent compensation and benefits package, including the following:

• Swedish Match offers highly competitive salaries (plus bonus)
• Medical, dental, and vision benefits effective on date of hire
• Matching 401(k) with profit sharing
• Company vehicle for business and personal use
• 3 weeks’ vacation, 12 paid holidays, 1 personal holiday, and a vacation purchase option
• Paid Bonding Leave; this benefit is in addition to short-term disability benefits, if applicable
• Adoption Assistance
• Tuition reimbursement

The starting salary range for this position is between $125,000 - $166,500. This position is eligible to receive an annual incentive based on regional performance.

This information reflects the anticipated base salary range for this position based on current national data. Starting pay will be determined based on an individual’s skills, experience, education, and other job-related factors permitted by law. These factors could result in a starting pay that is higher than the salary range listed.

An Equal Opportunity Employer M/F/Disability/Vet