Restaurant Operations Analyst

OUR TEAM IS GROWING!

LOOKING TO ADD MORE PEOPLE TO THE TEAM.

PURPOSE AND SCOPE:

This position will work in the Command Center and utilize a combination of technology, operations experience and analysis to monitor the on goings inside the restaurant and provide vital feedback to business performance, training opportunities and brand standards. This role is integral in providing information for management review which includes the gathering, analyzing, preparing, and summarizing recommendations.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Ability to understand key metrics and financial expectations
• Demonstrate problem solving skills
• Displays expert knowledge of Gold Standard expectations and other food safety practices
• Strong understanding of labor staffing model and the ability to create or modify schedules
• Support activities related to the collection, analysis, review and presentation of diverse reports and key performance indicators
• Identify trends in performance and provide recommendations for labor improvement and operational consistency
• Coordinate with other members of the team to review financial information and forecasts
• Support to the effectiveness of operations through identification, analysis and maintenance of data
• Assist with internal audits as requested
• Assist with special projects including, but not limited to sales forecasting, labor budgets, labor efficiency, wage market analyses and store hours of operation
• May serve as a contact for cross-functional teams
• Assist with various projects as assigned by direct supervisor

REQUIREMENTS:

• High school graduate or equivalents
• 5+ years of restaurant management experience
• Certified in all service and production stations at Steak ‘n Shake or equivalent
• Understand Steak ‘n Shake policies, procedures, state laws, health codes, Safe food handling and sanitation procedures
• Strong organization and time management skills
• Basic Microsoft Excel proficiency
• Detail oriented
• Experience in a fast-paced environment with changing priorities and tasks
• High level of personal integrity and humility, is passionate about their work and is self-disciplined