Receptionist Customer Service
Receptionist Customer Service
Matsun Nutrition
Mesquite, NV
See who Matsun Nutrition has hired for this role
Job Description
We are seeking a Receptionist Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Matsun Nutrition is a growing dietary supplement manfuacturing company specializing in liquids. We sell our products to businesses, consumers and through online retailers like amazon.
Matsun Nutrition is a growing dietary supplement manfuacturing company specializing in liquids. We sell our products to businesses, consumers and through online retailers like amazon.
We are seeking a Receptionist Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints via phone, online portals, and email
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Enter and process orders, payments, and other data into databases
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- General understanding and fluency in email, excel, word processing, social media interactions
Matsun Nutrition is a growing dietary supplement manfuacturing company specializing in liquids. We sell our products to businesses, consumers and through online retailers like amazon.
Matsun Nutrition is a growing dietary supplement manfuacturing company specializing in liquids. We sell our products to businesses, consumers and through online retailers like amazon.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Administrative -
Industries
Wellness and Fitness Services
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