Quality Specialist
Quality Specialist
Goodwill Industries of Southeastern Wisconsin, Inc.
Buffalo Grove, IL
See who Goodwill Industries of Southeastern Wisconsin, Inc. has hired for this role
Are you highly knowledgeable in ISO 9001:2015 standards?
Experienced with Quality document creation and QMS management?
Do you have a certification in Internal Auditing and Six Sigma training?
In this role as a Quality Specialist, you will be responsible for maintaining the quality management system (QMS) as per ISO 9001:2015 standard. This includes document creation and control, tool calibration, internal auditing, corrective actions, and continuous improvement efforts. Additional areas of focus include and are not limited to the following:
ESSENTIAL JOB DUTIES:
· Managing QMS reporting and support cross-functional improvements in QMS.
· Implementing and maintaining documents per ISO 9001:2015 standards.
· Driving continuous improvement in the QMS system, SharePoint; developing operation procedures.
· Performing internal quality audits.
· Maintaining measurement tool calibration schedule and compliance within all departments, including 3rd party vendors. Perform in-house tool calibration as requested.
· Striving to promote product and process improvements, in addition to departmental improvements.
· Credit memo processing and maintaining dealer quality records in warranty system.
· Creating service department KPI updates and reports, reporting distributor service KPI’s.
· Managing warranty trend analysis, and data mining.
· Following all safety guidelines as outlined along with department and corporate policies and procedure
LEVEL OF EXPERIENCE REQUIRED
· At least 3 years of Quality Assurance & ISO 9001:2015 experience.
· Associates and/or Bachelor’s degree in Engineering preferred, not required.
· Working knowledge of standard measurement and calibration tools, along with failure analysis tools such as Six Sigma, Fishbone, 5-Why, and Lean principles.
· Green Belt Six Sigma Certification & Internal Auditor Certificate preferred– or at the very least, must be willing to obtain within the first year of employment.
· Proficiency in Microsoft Office Suites; SAP S4 Hana – Tableau – Power BI is a huge plus!
· Ability to analyze data, problem solve, and communicate complex technical concepts to technical and non-technical audiences.
· Excellent oral and written communication/presentation skills
WHY WORK FOR OUR CLIENT?
· Direct Hire
· PTO, Holiday, Floater Days, Sick Days, and Personal Days
· Medical plans through BCBS
· Dental & Vision through METLIFE and VSP
· 401(k) – 3% employer contribution & employer match options!
· Profit Share & Vesting
· HRA
· Life & AD&D, Short Term Disability, Long-Term Disability, and Employee Assistance Program 100% employer paid!
· Supplemental Programs & MORE!
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Quality Assurance, Product Management, and Administrative -
Industries
Agriculture, Construction, Mining Machinery Manufacturing and Industrial Machinery Manufacturing
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See who you knowFeatured Benefits
Inferred from the description for this job
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Medical insurance -
Dental insurance -
Vision insurance -
401(k) -
Disability insurance
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