QA Auditor

Company Summary:

We are a value-based, precision medicine company specializing in solutions for providers, patients, life science and EMS companies. With the emergence of value-based care, Integra Connect’s mission is to help specialty care providers succeed both clinically and financially. We accomplish this through a comprehensive offering of technology and services, unified by our cloud-based platform, combined with unmatched industry expertise. We are looking for like-minded individuals committed to making a difference in healthcare. Come join our growing team!

Job Description:

The Quality Assurance Representative is responsible for providing expert auditing and feedback to user and client communities regarding appropriate and approved billing processes. This role is expected to determine procedural errors and identify functional shortfalls in the production environment. The QA Representative will provide recommendations to the QA and Training Management to improve processes.

Responsibilities:

• Audit users to ensure compliance with established guidelines as they relate to Customer Service, Cash, Coding, Facility, and A/R Follow-Up activities.
• Collaboration with Global QA team on team calls to discuss trips for calibration sessions.
• Perform analytical summary reports to QA management in response to audit findings.
• Conduct audit-the-auditor functions to ensure Global QA are within corporate standards.
• Provide accurate feedback in a timely, constructive and diplomatic manner.
• Adhere to all company policies and procedures.
• Adapt to changes in a fast-paced environment efficiently and effectively.
• Consult with clientele on audit results.
• Host telecommunication conferences on QA-related topics/discussions.
• Review patient care reports in accordance with accepted auditing practices, and provide feedback and recommendations to the IntegraConnect and Operations management team.

Qualifications:

• High School Diploma or GED required; Bachelor’s Degree in Business, Accounting, or Healthcare related field, preferred.
• A minimum of three (3) years of medical billing experience required; medical transportation billing experience preferred.
• Work occasional extended work days as needed.
• Ability to manage multiple project, competing priorities, and changing deadlines.
• Advanced knowledge of and experience with MS Office Applications (Word, PowerPoint, Excel).
• Excellent written and oral presentation skills.
• Knowledge of HIPAA requirements, Sarbanes-Oxley (SOX) requirements, and process of required signature and paperwork compliance.

Benefits:

Integra Connect, LLC provides a comprehensive benefits plan.

• Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
• Paid Time Off
• 401k with employer match
• Paid Holidays and Floating Holiday

Equal Opportunity Employer

Please note that the deadline for submitting applications is July 20, 2024. All applications must be received by this date to be considered.

Important Notice:

At Integra Connect, we are committed to providing a safe and secure environment for our job applicants. Unfortunately, scammers may attempt to impersonate our company to deceive individuals seeking employment. We take this matter seriously and want to ensure your job search with us is free from any fraudulent activity.

Integra Connect has become aware of recent, fraudulent recruitment activity being conducted by individuals or groups who claim to be third party recruiters and/or points of contact for our Company. Examples include sending candidates a request for personal information, conducting online interviews or meetings, making offers of employment, demanding money for employment related services and activities, or asking the applicant to purchase a laptop or other work-related equipment for the job. The aim of the fraud is to obtain personally identifying information (e.g., identity theft) and/or money. The Company’s name, as well as the names of employees, are used to try to convey authenticity.

Here are some tips to help you identify and avoid job scams:

1. Always Check the Source:

Ensure that the job listing is on our official website or a reputable job board. Our official domain is https://www.integraconnect.com/resources/careers/. Be cautious of unsolicited emails, text messages, or social media messages offering job opportunities.

2. Be Wary of Requests for Personal Information:

We will never request sensitive personal information like your Social Security number, bank details, or payment for onboarding/equipment. If you encounter such requests, it’s likely a scam.

3. Verify Contact Information:

Check that the contact information provided in the job posting, including email addresses and phone numbers, aligns with our official contact information. Scammers often use generic or non-company email addresses.

• What is the sender’s email address? Is it consistent with other job postings from this company? Email addresses that are slightly different from any business’s primary contact information (Jane.Doe@IntegraConnect.org vs John.Doe@Integra Connect.com) are a common warning sign.
• If you are contacted through LinkedIn, be sure to review the entire profile to verify their credentials.

If you suspect that a job offer is fraudulent, we recommend that you do not respond to it.

If you believe you are the victim of any fraudulent activity, you can report it to the appropriate authorities at https://www.myfloridalegal.com/consumer-protection/how-to-protect-yourself-job-listing-and-job-search-firms (Florida Department of State) and/or https://consumer.ftc.gov/articles/job-scams#report (U.S. Federal Trade Commission).

Integra Connect is not responsible for any fraudulent offers and advises prospective candidates to follow the guidance provided above.

Thank you for your interest in a career with Integra Connect. We look forward to connecting with genuine, talented individuals like you.