Project Coordinator

What's awesome about working for groninger?

• 20 PTO days per calendar year (to start!)
• 11 paid holidays
• Hybrid schedule available after training period
• Extremely competitive benefits including company paid long term disability, short term disability, and life insurance
• Gym reimbursement
• Fresh fruit is delivered every Tuesday!
• Snacks and engagement events
• Check out a day in the life here: https://youtu.be/pKngXUFSgAc?si=fl14GsVLnFke9tp5
• For the latest happenings and company information, follow us here: https://www.linkedin.com/company/groningerusa

Duties and Tasks:

• Coordinate customer projects with the customer and Groninger internally.
• Understand customer needs and groninger capabilities
• Ensure project fulfillment tasks are completed accurately and timely
• Track issues, escalations and resolution
• Enter customer requests, quotes and supporting documentation in our ERP system.
• Process customer orders in our ERP system.
• Work with engineers to bid projects to customer specifications.
• Work with logistics and procurement teams to meet project delivery and customer needs.
• Travel, as needed, to customer sites to coordinate projects, ensure successful installation and close-out projects.
• Follow SOP’s and workflows.
• Support the company’s values and strategic goals.

Minimum Skills and Qualifications:

• Bachelor's degree or equivalent experience required.
• 2+ years experience handling basic project coordination tasks (planning, coordinating of projects and delivering excellent customer support) required.
• Experience with Microsoft Office and ERP systems required.
• Experience working with manufacturing industry customers preferred.
• Outstanding verbal and written communication skill- good consultative sales ability.
• Strong organizational and time management skills and ability to handle multiple tasks at once.
• Strong attention to detail.

Preferred Skills and Qualifications:

• Technical understanding of packaging machinery and the packaging industry.
• German language skills a plus.
• Ability to read machine schematics and detailed technical documents.
• Technical understanding of machine function principals.