Sapear Inc

Program Director

Sapear Inc Dallas, TX

Required Technical Skill Set: IT IS (Network – Switching, routing, SDWAN, Firewall, Load Balancer, Wifi, TAC, Unified Communication)

Required Skills

  • Large Program delivery experience in Network and Infrastructure domain
  • Experience of large/complex transition with Rehire involved.
  • Experience is managing multi locations Global delivery.
  • Customer expectation management and conflict management
  • Managed large transformation initiative.
  • Financial Management: Monitor project financials to ensure accurate forecasting, including revenue, costs, and profitability, and take appropriate actions to ensure project success.
  • Managed growth target for the account or unit
  • T-shaped breadth/depth of experience in architecting and solutioning Infra Services across datacenter (compute and storage), network services and workplace (EUC).
  • Awareness of mature/emerging next-gen Network offering SDWAN, VNX, Software Defined Network, Voice Solution
  • Exposure to technology platforms, tools and accelerators for Service Management, Business Continuity / Disaster Management
  • Exposure to Runbook and Cognitive Automation of infrastructure operations
  • Certification /Knowledge of one or more of TOGAF, SIAM, architecture, service/project management and ops governance methodologies
  • Industry or Customer Contextual Master with Knowledge of Industry Reference architecture for Communication services
  • Innovation / Creative thinking mindset with exposure to creating and positioning reusable and re-deployable solutions

Desirable

  • Delivery experience in Network and Telecom
  • Experience in customer engagement
  • Experience in Onsite/Offshore delivery
  • Experience in Financial and accounting
  • Knowledgeable in one or more of Design Thinking, evangelizing technology through storytelling, messaging and presentation skills, structured problem solving.
  • Architectural accountability for execution of multiple large Enterprise IT infrastructure projects encompassing scope such as consolidation or modernization.
  • Demonstrated ability to elicit customer requirements, define project scope and validate deployment.
  • Demonstrated ability to work with COIN and/or Strategic Industry partners to co-develop innovative solutions.
  • Experience in presenting at IT industry forums and conferences (i.e., whitepapers and case studies)

Responsibility of / Expectations from the Role

Role Definition: Industry Offering / Transformation

  • This role requires an understanding of Service Delivery, business imperatives and the ability to leverage technology operations knowledge to conceptualize and sell create-once, sell-many-times solution offerings.
  • Delivery management, Resource management, Competency development, understanding business dynamics.
  • Ideas to improve Customer ability to provide superior service to end customers through leveraging right technology and process.
  • Drive team for continuous improvement to enhance customer experience and better resource utilization.

Key Responsibilities

  • Delivery management
  • Business development
  • Resource management
  • Support new deals with transformation roadmap.
  • Financial management
  • Seniority level

    Director
  • Employment type

    Full-time
  • Job function

    Business Development and Sales
  • Industries

    Telecommunications

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