The team working at The Tour Guy is creating a user ecosystem that revolutionizes how travelers connect with destinations. We genuinely believe in the record of humanity and how learning about our cultures (good and bad) can improve us as individuals and bring us closer as a group. We achieve that through thoughtful and well-constructed travel and powerful content.
This job is fully remote.
About the Role:
As a Product Analyst, you will play a key role in supporting our engineering team in building and enhancing our website, mobile app, and backend support tools. You will work closely with product managers, engineers, and other stakeholders to gather requirements, analyze data, and provide valuable insights to drive product improvements and ensure timely delivery.
Desired Experience:
3+ years of experience in a product analyst or similar role, preferably in the travel industry
Experience translating business use cases into refined acceptance criteria
Strong analytical skills with the ability to interpret complex data sets
Experience with data visualization tools such as Tableau or Power BI
Supporting remote teams across multiple time zones
Knowledge of agile/scrum development methodologies
Creating reference guides and SOP documents to illustrate business rules for reference and training purposes
Experience working with JIRA or similar project management tools
Responsibilities & Qualifications:
Product Features:
Collaborate with product managers and engineers to define and prioritize product features and enhancements
Conduct data analysis to identify user behavior patterns, trends, and opportunities for optimization for in CRM, CMS and Ecommerce platforms.
Develop and maintain product analytics dashboards and reports
Work closely with cross-functional teams across multiple time zones to ensure alignment on product goals and timelines
Assist in user acceptance testing and validation of new features
Provide support and training to internal teams on product functionality
Documentation:
Document business rules, processes, and requirements in a clear and concise manner
Collaborate with stakeholders to understand and document their business needs and objectives
Maintain documentation to ensure accuracy and relevance as business requirements evolve
Work closely with the engineering team to ensure that documented business rules and processes are implemented correctly
Review and update documentation based on feedback from stakeholders and team members
Provide guidance and training to team members on how to use and interpret documentation
Employment type
Full-time
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