Tata Technologies

PLM System Support Analyst II

Tata Technologies Detroit, MI
Tata Technologies

PLM System Support Analyst II

Tata Technologies Detroit, MI
2 days ago 26 applicants

See who Tata Technologies has hired for this role

Role Description

  • Effectively communicate with the customer to understand their requirements and provide the solution
  • Capture technical requirements; perform feasibility check and effort estimation; create business requirements document and obtain approval; and map the requirements in the PLM system
  • Install application code, service pack, hot fix, license manager, etc. as per client requirements and check hardware and software compatibility as per given specification by principal software OEM for the effective performance of the application
  • Assist in the creation of training material with guidance from PLM Technical Lead/Architect
  • Debug the source code for any issues reported and resolve the same
  • Participate in the testing of PLM software’s existing and new functionalities
  • Deploy PLM software customization and configuration changes during production stages such as block point releases
  • Maintain continuous interaction with the customer and attempt to find new business opportunities.
  • Based on previous experiences, provide the business with improvement ideas by analyzing the business needs and processes set up at the customer end.
  • Take responsibility for transferring knowledge within the team whenever required.
  • Perform requirements analysis, including documenting, tracing, prioritizing, and agreeing on requirements and then controlling change and communicating to relevant stakeholders
  • Design and develop application architecture
  • Support the change process in systems engineering, including the process of requesting, determining attainability, planning, implementing, and evaluating changes to a system.
  • Other duties as assigned.

Skills

Bachelor’s Degree* or Foreign Equivalent in Engineering Technology or related technical field and 3 years experience with PLM (Product Lifecycle Management) systems and/or processes.

  • Any combination of education, training and/or experience that has been evaluated by a reputable credentials evaluation service to be the equivalent of an U.S. bachelor’s degree will be accepted.
  • 3 years of experience capturing and documenting Functional Requirements, Test Scripts and System Documentation (including Visio flows, swim-lanes, data integration schemas)
  • Any amount of experience with 3DEXPERIENCE PLM
  • Demonstrate knowledge of CATIA V6 Support and implementation.

May be eligible for full or part time telecommuting with authorization from Manager and HR

BASE SALARY RANGE: $101,738 - $124,346/year. Regional salary adjustments for CA, CO, NY and WA states are base + 20% - 30%.

LOCATION: 6001 Cass Ave, Suite 600, Detroit MI, 48202 (and various unanticipated client sites throughout the US)

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    IT Services and IT Consulting

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