North America Account Manager

Carraro (www.carraro.com) is an International Group Leader in transmission systems for off-road vehicles and specialized tractors. The Group's activities are divided into two Business Areas:

- Transmission systems (axles and transmissions) and components mainly for agricultural and earthmoving machinery, as well as a wide range of gears intended for highly differentiated sectors: from automotive to material handling, from agricultural applications to earthmoving.

- Specialized tractors (vineyard and orchard, between 60 and 100 horsepower) aimed at third parties and engineering services aimed at designing innovative ranges of tractors.

Carraro Group counts 4.000 employees world-wide - of which 1.800 in Italy - and has production sites in Italy (4), India, China and Argentina. The HQ is based in Padua.

We are looking for a passionate North America Account Manager, who will be responsible for:

Maintain customer relationships at the purchasing, engineering, quality, marketing, and sales levels focused on implementing strategic and tactical customer account initiatives, while requiring minimal supervision and support.

Essential Functions:

• Lead day to day account maintenance topics, responding to price requests, change requests, tracking Quality & Delivery performance and support product launch initiatives;
• Support customer interactions that impact commercial aspects including quotes and written agreements;
• Develop interpersonal relationships with key customer contacts;
• Monitor sales order process and provide strong technical support on complex orders;
• Possess a strong understanding of clients' businesses, industry, and organizational structure;
• Establish short- and long-term sales plans using global software tools and based on interaction with Carraro Sales Management and Product Managers;
• Assist open RFQ responses by working with Product Experts, Segment Leads, Purchasing and Pricing Analysts.

Knowledge:

• Strong knowledge of all areas in the Agriculture and Construction Equipment industry including Suppliers, OEMs, Fleets, Original Equipment Service (OES), independent distribution channels, etc.;
• Possesses comprehensive knowledge of organizational sales policies and procedures;
• Strong knowledge of the operation, design and application of Precision Gears, Transmissions, and Driveline products;
• Strong knowledge of contracts and negotiation tactics;
• Strong knowledge of marketing strategies;
• Strong knowledge of computer-based programs. (Word, Excel, PowerPoint, Teams, Sharepoint…etc).

Experience:

• Minimum of 5 years’ experience in account management or similar experience;
• 3-5 years’ experience in Agriculture / Construction Equipment / Transmissions / Axles industry experience required;
• Minimum of 5 years’ sales experience with AG/ Construction Equipment OEM preferred.

Required Skills:

• Fluent in English;
• Strong technical solution based selling skill set required. Must be able to address the customers’ technical needs;
• High technical aptitude and business acumen in the industry;
• Customer first attitude, driven to build and prioritize customer relationships throughout the customer’s organization and within Carraro;
• Excellent problem-solving skills including the ability to develop creative solutions that address customer needs;
• Self-starter and strategic thinker for both short-term and long-term wins;
• Must be able to partner with customers to develop, document, and execute strategic plans;
• Strong interpersonal, oral, and written communication skills required;
• Strong professional presence, capable of influencing through interactions and follow-up;
• Must be capable of building and using a strong network, team player and wiliness to work in a matrixed global organization;
• Capable of building and delivering professional presentations;
• Ability to learn quickly in a short amount of time;
• Must maintain an organized work area from a home office that allows for quick and efficient responses to the customer needs;
• Very Proficient in Microsoft Office Software Products.

Education:

• Bachelor’s degree required; Business or Engineering discipline preferred;
• MBA a plus.

Travel Requirements:

• Individuals must be domiciled in the defined territory and must be located within one hour of a major airport;
• Must be capable of traveling 60% of the time to customer facilities, Carraro locations, and industry events

What we offer:

• a dynamic and stimulating opportunity in a solid, engaging, structured and innovative professional environment, where attention to people and their development is fundamental;
• a full-time contract and flexible working conditions;
• Carraro Academy to encourage the development and continuous growth of managerial skills and culture in the Group.

Carraro Group is an Equal Opportunity Employer. Please attach your CV to your application: only fitting applications will be contacted.

Personal data will be processed in absolute compliance with the provisions contained in European Regulation 679/2016 (General Data Protection Regulation - "GDPR" or "Privacy Regulation") and its subsequent amendments and additions.