Sapear Inc

Network Support Engineer (L2)

Sapear Inc Dallas, TX

Required Technical Skill Set : Routing, Switching (Cisco, Juniper, Meraki)

Network Routing(WAN Technology)

Desired Competencies (Technical/Behavioral Competency)

Must-Have

(Ideally should not be more than 5-7)

  • 5+ years of experience in Network support
  • Hands on work experience in Cisco Products (Nexus Switches, Cisco 6500 switches, Cisco Wireless Controllers, Cisco Access Points and Cisco Meraki)
  • Hands on work experience in Juniper Products (EX and QFX switches and MX Series router)
  • Hands on experience in Wireless troubleshooting – Cisco WLC and Meraki
  • Hands on experience in Routing Protocol – BGP and OSPF
  • Responsible for troubleshooting and fixing Network issues.
  • Technical co-ordination with the OEM support in the event of any Technology assistance
  • Coordinate with Customer Local Site Contact for Hardware/cabling/ WAN link related issues

Good-to-Have

  • Knowledge in HP Access Points
  • Knowledge in F5 Load Balancer
  • CCNP and above Certification
  • ITIL Certified or a Strong working knowledge of ITIL Incident, Problem and change Management disciplines.

Responsibility of / Expectations from the Role

1 An ability to lead the network operational team and drive the SLA/OLA concerned

2 Ensure that network devices are maintained and configured as per the security and operational needs
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    Telecommunications

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