Duration: FTE role w/d Mphasis only visa independent candidate
Experience: 8-10 Years
Job ID: 340765
Who are we looking for?
We are looking for team player and leader who can act as POC for customer, holds conversation with customer, take proactive ownership of issues/tasks and engage/guide offshore team to execute as a team along with strong CyberArk PAM expertise. The Cyber security delivery team that owns the managed security services for this client, has an opening for a Senior PAM Engineer specialized in Conjur Secret management tool, CyberArk version 11.1 PAS ,CyberArk Application Access Manager (AAM)
Technical Skills
Experience of administration and troubleshooting of CyberArk products including Vault, PVWA, PSM, PTA, PSMP and AIM
Good hands on with CyberArk Discovery & Audit
Analyze PAM system logs and analyzing application, network and other logs as part of troubleshooting.
Handle CyberArk issues reported by users and co-ordinate with vendor as needed for troubleshooting and issue resolution
Experience with analyzing and documenting business requirements and interfacing with system/platform owners
Create and update operational documents for management and administration of CyberArk platform and processes for privilege identity management
Strong troubleshooting capability & experience
Good Knowledge on Linux Red Hat 7, Windows administration, LDAP, AD, IAM and Networking concepts.
Added advantage if Conjur PAM skills
Hands on Active Directory and LDAP queries
Process Skills
Configuration, optimization and health monitoring of the application and CyberArk installation of upgrades and patches as required
CyberArk PAS system administration
Report as needed to management regarding project status
Provide technical support and maintenance for the CyberArk infrastructure
Experience with break glass solutions and implementations
Work with CyberArk support for ticket escalation
Monitoring CyberArk Servers for CPU, memory and disk space utilizations.
Configure and checking CyberArk vault periodic backup.
Troubleshooting user access issues
Account onboarding using PVWA, Bulk upload utility.
Monitor PTA dashboard for any s and informing respective teams.
Document the operational aspects of the remediation process and security administration
Respond to s and notify appropriate stakeholders.
Manage s on operational issues with the PAS solution.
Troubleshooting of operational issues in CyberArk components.
Add, change and remove policies, safes, accounts and users based on requests / definitions from.
Participate in Disaster recovery Drills organized by the engineering team
Execute daily health check on CyberArk components
Ensure backup is being taken by CyberArk utility.
Advisory on PAS related enquiries from
Performing failback and recovery after a disaster recovery scenario, coordinated with The Home Depot engineering staff.
Capacity and performance monitoring, ing on issues in these areas.
Activate, change and deactivate standard platforms in PAS
Coordination with infrastructure teams to resolve issues in the implemented PAS solution
Coordinate with other teams like Network, Wintel, SIEM, etc. for troubleshooting any issues in existing integrations and features provided by the respective tools / services
Assist in break glass procedures related to CyberArk
Minor patches in CyberArk solution. Major Solution upgrade should be treated as project activity where an SME would be dedicated to completing the activity within the timeline
Update and maintain the existing documentation and in particular the Operation Guide and run books
Incident management
Work on the changes opened by associates for CyberArk solution
Support security incidents related to the CyberArk environment.
Behavioral Skills
Effective interpersonal, team building and communication skills
Ability to collaborate; be able to communicate clearly and concisely both to laypeople and peers, be able to follow instructions, make a team stronger for your presence and not weaker.
Ability to see the bigger picture and differing perspectives; to compromise, to balance competing priorities, and to prioritize the user.
Desire for continuous improvement, of the worthy sort; always be learning and seeking improvement, avoid change aversion and excessive conservatism, equally avoid harmful perfectionism, 'not-invented-here' syndrome and damaging pursuit of the bleeding edge for its own sake.
Learn things quickly, while working outside the area of expertise.
Analyze a problem and realize exactly what all will be affected by even the smallest of change you make in your design
Ability to communicate complex technology to no tech audience in simple and precise manner.
Ownership skills.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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