IT Intern
IT Intern
Strattec Security Corporation
Milwaukee, WI
See who Strattec Security Corporation has hired for this role
Responsibilities
- Learn on the job experience on the various computer applications used, their capabilities and their use, through the means of self-paced tutorials and every day real world experiences.
- First level general Helpdesk support for End-Users focusing on proper operation of computer hardware and applications; Microsoft Office, Adobe Acrobat, Groupwise email, Internet browsers and others.
- Provide user hardware support for workstation, printer, and plotter issues.
- Assist with computer system imaging using standardized desktop management tools.
- Assist with backup and archive operations.
- Continued development into a strong and effective team player while working with a geographically distributed support team.
- Ensure documentation standards are created and adhered to.
- Participate in projects and testing as required.
- Research, troubleshoot, and resolve issues reported via Helpdesk.
- Ability to track and close tickets in the Helpdesk queue.
- Other duties may be assigned
- At minimum, a High School diploma and in the process of obtaining either a four year bachelor’s degree, Sophomore standing. an Associate's degree (A. A.) or equivalent from a two-year College or technical school in Engineering, Information Technology or Computer Science.
- This is a year round internship and the right candidate must be available to work during the school year and during the summer break.
- Novice computer skills with a minimum of “basic-to-moderate” skills in the operation of computer hardware and software; including but not limited to MS-Office, Internet Explorer/Chrome/FireFox, e-mail, and more.
- Primary operating system knowledge of Windows is required. Additionally, basic knowledge/skills with UNIX/Linux/OS400 operating systems is a plus.
- Conceptual understanding of basic networking and network protocols such as TCP/IP, RDP, TELNET, FTP.
- Conceptual understanding of basic wired and wireless networking.
- Aptitude for learning quickly and a strong desire to become a computer support expert.
- Strong verbal and written communication skills a must.
- General computer experience at home supporting friends and family a plus.
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Seniority level
Internship -
Employment type
Internship -
Job function
Information Technology -
Industries
Automotive
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