IT Desktop and Network Support Dispatch BE (Moro)
IT Desktop and Network Support Dispatch BE (Moro)
BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY
Massachusetts, United States
See who BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY has hired for this role
Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications.
Excellent written and oral communications skills with clients and management as well as people skills.
Console cable for CISCO and Silver Peak
Full Internet ready mobile,
Noise Cancellation head sets
Team Viewer, MS-Teams, Putty, Remote connection software, Admin Access of the Laptop ,
RJ45 port on Laptop
- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team.
- Ability to lift / move computer equipment weighing up to 50Lbs.
- Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.
- Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware, including, but not limited to:
- monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi- port data termination panels all under ‘Smart Hands’ capa bility.
- Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related to end-user network cabling.
- Advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals.
- Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS office 365, Active Directory, SCCM, DHCP, VPN and others.
Excellent written and oral communications skills with clients and management as well as people skills.
- Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with a sense of urgency
- Bilingual (English & Local B2)
Console cable for CISCO and Silver Peak
Full Internet ready mobile,
Noise Cancellation head sets
Team Viewer, MS-Teams, Putty, Remote connection software, Admin Access of the Laptop ,
RJ45 port on Laptop
- Experience of ticketing tools (ServiceNow / Remedy etc.) additional advantage
-
Seniority level
Entry level -
Employment type
Part-time -
Job function
Information Technology -
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY by 2x
See who you knowGet notified about new Information Technology Desktop Support jobs in Massachusetts, United States.
Sign in to create job alertSimilar jobs
People also viewed
-
Administrative Assistant, Business Finance and Strategy
Administrative Assistant, Business Finance and Strategy
-
Production Administrative Assistant
Production Administrative Assistant
-
Receptionist / Administrative Assistant / Body Shop
Receptionist / Administrative Assistant / Body Shop
-
Manager of Back Office
Manager of Back Office
-
Administrative Assistant
Administrative Assistant
-
Construction Inspection Administrative Assistant
Construction Inspection Administrative Assistant
-
Maintenance Administrative Assistant
Maintenance Administrative Assistant
-
Administrative Assistant / Customer Service - Remote | WFH
Administrative Assistant / Customer Service - Remote | WFH
-
Transportation Administrative Assistant
Transportation Administrative Assistant
-
AP-AR Clerk/Office Manager
AP-AR Clerk/Office Manager
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub