May act as a liaison between the organization and external benefits providers and vendors,
which may include health, disability, and retirement plan providers.
Assists with benefits administration, including enrollment, changes, and inquiries.
Assists with planning and execution of special events such as benefits enrollment,
organization-wide meetings, employee recognition events, holiday parties, and retirement
celebrations.
Performs other duties as assigned by HR Manager and RGA Leadership.
Responsibilities related to compliance and work habits:
Upholds patient confidentiality, HIPAA and OSHA rules and regulations
Responsible for compliance and adherence with any necessary infectious disease policies and
regulations and guidelines as mandated by local, state, and/or federal regulations
Maintains a safe work environment
Timely completion of all compliance training and testing
2
Responsibilities related to company mission, culture and engagement:
Actively engage in RGA C.A.R.E.S. – Compassion, Accountability, Respect, Empowerment, and
Service
Actively participate in achieving the company’s Mission, that being to optimize the health of
our patients and community by providing compassionate, state of the art care to adults with
digestive and liver disease
Adhere to the company’s Code of Conduct, to conduct business with honesty, integrity, and in
an appropriate manner for services provided, while ensuring that its business arrangements comply
with relevant state and federal statutes and regulations
Consistently work on ways to engage our patients, improve their care experience and maintain
strong relationships with referring physician offices and other referral sources. Create an
environment of trust and healthy working relationships.
Exemplify a “can do” attitude and commitment to excellence
QUALIFICATIONS & CERTIFICATIONS:
Excellent verbal and written communication skills.
Excellent interpersonal skills with the ability to manage sensitive and confidential
situations with tact, professionalism, and diplomacy.
Excellent organizational skills and attention to detail.
Proficient with Microsoft Office 365 or related software.
Proficient with or the ability to quickly learn payroll management, human resource
information system (HRIS), and similar computer applications.
MENTAL AND PHYSICAL REQUIREMENTS:
Ability to work well under pressure with diverse groups of professionals and physicians
Ability to multi-task in a fast-paced environment, which may include frequent interruptions
Must demonstrate sensitivity to cultural differences within team and community
Work may involve prolonged periods of sitting, standing, reaching and the ability to push or
pull items weighing 30 pounds or less.
Required to operate computer keyboard, mouse, and monitor
Company Description
ABOUT THE COMPANY:
Richmond Gastroenterology Associates, Inc. (RGA) has been serving the greater Richmond community since the late 1970s. We provide superior service at every encounter, every day. We are Passionate about Prevention.
MISSION AND CORE VALUES
At the heart of our mission lies a commitment to provide superior patient experience. We are a team driven by a passion for prevention and a dedication to optimizing the health of our patients and community. RGA specializes in compassionate, patient-centered care for adults with liver and digestive diseases, ensuring they receive the best possible treatment.
Our core values of compassion, accountability, respect, empowerment, and service guide our daily actions and decisions. We pledge to conduct our business with unwavering honesty and integrity, fostering a culture of trust and ethical practice.
We are devoted to consistently engaging our patients and maintaining strong relationships with our referring providers and our community, creating a collaborative environment that benefits all parties involved.
Above all, we commit to excellence. Our goal is not only to meet but to exceed expectations, ensuring that every patient feels heard, cared for, and valued. This is our promise to our patients and our community.
ABOUT THE COMPANY: Richmond Gastroenterology Associates, Inc. (RGA) has been serving the greater Richmond community since the late 1970s. We provide superior service at every encounter, every day. We are Passionate about Prevention. MISSION AND CORE VALUES At the heart of our mission lies a commitment to provide superior patient experience. We are a team driven by a passion for prevention and a dedication to optimizing the health of our patients and community. RGA specializes in compassionate, patient-centered care for adults with liver and digestive diseases, ensuring they receive the best possible treatment. Our core values of compassion, accountability, respect, empowerment, and service guide our daily actions and decisions. We pledge to conduct our business with unwavering honesty and integrity, fostering a culture of trust and ethical practice. We are devoted to consistently engaging our patients and maintaining strong relationships with our referring providers and our community, creating a collaborative environment that benefits all parties involved. Above all, we commit to excellence. Our goal is not only to meet but to exceed expectations, ensuring that every patient feels heard, cared for, and valued. This is our promise to our patients and our community.
Seniority level
Entry level
Employment type
Full-time
Job function
Human Resources
Industries
Medical Practices
Referrals increase your chances of interviewing at Richmond Gastroenterology Associates by 2x