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Facility Coordinator
Monday through Friday 8 hours 0800-1700. Federal holidays off.
$59,000-65,000 BOE
Facility Coordinator shall assist the assigned FM team in support of all activities to insure timely and accurate delivery of all services in accordance with contract.
Provide management services for all subcontracted and managed suppliers ensuring services are delivered consistent with agreement terms. Janitorial, vending services, etc.
Assist with receiving and dispatching of work requests to technical staff, vendors, landlord or other service providers.
Assist with the coordination and scheduling of maintenance activities
Manage and coordinate work with 3rd party vendor including tracking work order completion, vendor and client follow up and validating/approving subcontractor invoices
Ensure all site management and operations practices are in compliance with company, (MSA) Master Service Agreement requirements, and client standards
Communicate/Escalate with appropriate parties (client, vendors, etc.) as needed
Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers
Assist Account Manager with tactical planning for the regional facilities team's goals and objectives
Manage third party COIs & Manage landlord related issues
Establish & coordinate access into necessary applications, as needed
Purchasing, as necessary
Provide support for guests, visitors and employees at client locations
Act as an interface with client, visitors and guests. Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation
Assist in resolving problems associated with all building services including; janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment
Coordinate special events in support of client or Jones Lang LaSalle
Provide support for meetings and conference room reservations, as needed and directed
Provide facility specific assistance to the project management team as needed or requested
Ensure delivery of committed services and overall satisfaction with Jones Lang LaSalle performance
Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery
Read and understand the applicable Service Level Agreements. Help to achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys
Ensure appropriate follow up with customers
Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed
Other tasks as necessary
Requirements
Superior customer service skills and orientation
Ability to maintain professionalism at all times under stressful situations
Ability to plan and manage work under time constraints
Ability to multitask and work without direct supervision
Proficient in MS Office, possess strong written, verbal and people skills
Strong organizational skills and collaborative style needed
Strong attention to detail
Self-starter and team player
Communicate professionally in a clear and concise manner (verbal and written)
Demonstrate highest professional standards of behavior and follow the JLL Code of Ethics Policy
Flexibility with working hours
Preferred Knowledge
Corrigo CMMS Experience
MS Office
Reporting Experience
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Real Estate
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