Exhibitor Services Coordinator

In September 2023, we were certified as a "great place to work" from GreatPlaceToWork.com for the 2nd year running!

Does this sound like you?

You’ve experienced the trade show/event management industry in person as an attendee or an intern. You are organized and motivated in your daily routine. You can prioritize and multi-task without losing sight of the end goal. You want everyone who interacts with you to leave with a smile on their face.

If the answer is yes, we’d love to meet you!

How you’ll make an impact:

Exhibitor Service Team Internal Support

· Update and troubleshoot exhibitor portal for each assigned event, including all corresponding documents (ie: insurance information, booth guidelines, exhibitor FAQ’s)

· Track exhibitor collections including insurance submission and booth approval submission on a weekly basis. Prepare reminder communications to exhibitors as needed.

· Regularly proof show websites and floor plans to ensure logos, exhibitor lists, and banner ads are accurate

· Provide weekly exhibitor lists to marketing

· Collaborate with all central departments including operations, marketing, production, and sales.

· Prepare exhibitor on-site FAQ documents ahead of each assigned event

Onsite at Events:

· Arrange rebooking booth drops

· Act as a concierge to exhibitors and be available to assist them as needed throughout the show.

· Assist with onsite show office or sales office management

· Work closely with operations teams to ensure all ESM toolkits and materials for show office are shipped

Online Floor plan/A2Z:

· Administration access for all online floor plans

· Work with A2Z on any additional base floor plan changes required

· Utilize reports within A2Z to track listing fulfillment and prepare information for show guides

The skills and experience you’ll need:

· 0-2 years experience in the Events/Exhibitor Services Industry preferred

· Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees if the organization

· Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals.

· Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

· Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Who is Clarion?

Clarion Events North America, which is the US division of Clarion Events UK, and backed by The Blackstone Group has become one of the fastest-growing event companies in the United States, with aggressive growth through both acquisition and launch. We excel in managing and producing trade and consumer events across the United States in 12 diverse sectors such as pop culture (anime), energy, technology, and fire and rescue.

What’s in it for me?

• Competitive Base Salary
• 100% Remote Position
• Generous PTO & Company-paid Holidays: this includes a day off for your birthday every year, and in 2024 our employees will receive the entire week of July 4th AND the entire last week of the year off.
• A full benefits package, including medical, dental, vision, voluntary life insurance, HSA (plus employer contribution), and FSA.
• Basic life, long-term disability & short-term disability are covered at 100%.
• 401(k) Plan with employer match.
• Opportunity to travel across the country to attend our shows and meet people from a multitude of different industries.

What’s it like working here?

We strive to provide a culture of transparency, support, and collaboration through clear communication of ideas, processes, and goals. From the top down, we promote:

• Work life balance – we are flexible with you to allow you to be at your best on the job
• Leading by example and taking full responsibility for ideas, actions and problem solving
• Ensuring our employees have all the necessary tools to effectively perform their job
• Constantly identifying training needs to grow and develop our employees
• Failing forward faster – try new things, fail & learn, repeat!

Equal Employment

Clarion Events provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, veteran status, disability, or genetics. In addition to federal law requirements, Clarion Events complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.