Follow company procedures and client-specific desk-level Standard Operating Procedures.
Monitor and track inbound shipments.
Review the accuracy of commercial documentation and annotate for entry purposes.
Review and resolve anomalies or other issues that may prevent timely entry and/or release of goods with internal and external parties.
Prepare and transmit CBP and PGA entries and transmissions electronically.
Coordinate the release of goods from CBP or PGA, including holds and examinations.
Issue freight availability notices or delivery orders and coordinate delivery of goods.
Respond to incoming communications from internal and external parties in a timely manner.
Scan, upload, and archive entry related documentation.
Prepare and complete invoicing.
Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations.
Other duties as assigned by management.
Requirements
Possess attention to detail and a sense of urgency.
Strong oral and written communication skills.
Must have excellent customer service skills, responding promptly and professionally to customer needs and requests for service and assistance.
Ability to add, subtract, multiple and divide using units of U.S. currency, weight, volume, and distance measurements.
Ability to read and interpret documents and write routine correspondence.
Must be detailed oriented with good organization skills.
Strong data entry skills with approximately 45 WPM or better.
Possess basic skills with Microsoft products such as Outlook, Excel, and Word.
Minimum
EDUCATION & EXPERIENCE:
High school diploma or GED
3-5 years of prior customs brokerage experience
Preferred
Bachelor’s degree in a related field preferred
Customs Broker License preferred
Specialist Certifications
None
SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Transportation, Logistics, Supply Chain and Storage
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