Progressive, high quality Endodontic office located in Glendale, CA has an immediate need for a dynamic and motivated Office Coordinator to provide world-class customer service to our patients and provide general administrative and office support to our Oakmont Endodontics team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Act as first point of contact for all patients and ensure that all receive exceptional customer service.
Answer incoming calls, receive messages, and route calls accordingly.
Schedule appointments accurately to reflect endodontist’s schedule.
Provide dental insurance verification, and process insurance claims.
Build positive and productive relationships with referral partners for business growth.
Follow up with patients to improve satisfaction.
Provide client support and handle communications effectively.
Maintain up-to-date knowledge about practice services offered.
Assist in social media building duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Proficient in Microsoft Office suite of products.
Social Media and Marketing experience a plus.
Organized self-starter and motivated problem solver.
Highly organized and energetic team player.
Clear and effective communication skills (both written and verbal).
Exceptional customer service skills exuding a positive, optimistic attitude.
Ability to work collaboratively with colleagues of all levels and build cross-functional relationships.
EDUCATION AND EXPERIENCE:
High school diploma.
Knowledge of dental terminology a plus.
At least three (3) years in a dental or medical office support role, hospitality experience a plus.
Company Description
REO Consulting is the recruitment partner of the hiring organization.
REO Consulting is the recruitment partner of the hiring organization.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Human Resources Services
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