Data Center Technician

Nexien Inc. is looking to hire experienced Data Center Technicians capable of providing first-level support, ensuring security, conducting audits, managing inventory, and handling data center infrastructure documentation. It’s an opportunity to kickstart your IT career in the semiconductor industry!

The ideal candidate should be detail-oriented, follow standard operating procedures, possess a positive work attitude, and have a strong sense of responsibility.

Responsibilities:

• Perform hardware maintenance, which includes the adept repair and replacement of malfunctioning components.
• Skillfully install, rack, and securely mount servers and switches.
• Keep a watchful eye on temperature and humidity levels, promptly reporting any noteworthy discoveries.
• Dedicate yourself to upholding and enhancing data center security standards.
• Be a valuable contributor during audits and adeptly manage data center floor layouts.
• Vigilantly monitor PDU power communication and diligently inspect equipment for compliance with our security standards.
• Keep meticulous records of inventory, including spare parts, equipment, and tools.
• Leverage cutting-edge data center infrastructure management (DCIM) software to streamline your tasks.
• Troubleshoot issues and ensure they are escalated within our Service Level Agreements (SLAs).
• Foster clear and effective communication with end-users, stakeholders, and our invaluable support teams.
• Craft informative daily pass-down reports, always adhering to our established protocols.

Qualifications:

• 1+ year of hands-on experience in a Data Center (racks and servers) technician role or a comparable position.
• An associate degree in an IT-related field to bolster your knowledge and expertise.
• Proficiency in computer operating systems, including but not limited to MS Windows
• A solid understanding of computer systems, networks, servers, and the art of system maintenance.
• Familiarity with a wide range of computer equipment, spanning from laptops and servers to printers and routers.
• Exceptional diagnostic and troubleshooting skills, with a knack for tackling complex issues.
• Strong problem-solving skills and a natural inclination for critical thinking.
• Excellent written and verbal communication skills to foster seamless collaboration.

Preferred:

• Networking experience with CompTIA ServerPlus, CCNA and/or Network+ certifications is a plus.
• Previous experience in a data center environment, including equipment installation and cable management.