Customer Service Representative
Customer Service Representative
Prolific Solutions
Hampton, VA
See who Prolific Solutions has hired for this role
A thriving Customer Service and Sales firm, Prolific Solutions is a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.
Our Verizon CSR works with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
Responsibilities of the Verizon CSR:
5srKr2Ck2Z
Our Verizon CSR works with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
Responsibilities of the Verizon CSR:
- Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
- Answer questions regarding order status, payment, product, promotions, and technical problems related to the customer experience
- Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
- Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
- Developing strong leadership and interpersonal skills
- Driving sales through promotional campaigns
- Bachelor’s degree in business, marketing, or similar concentrations
- A consistent overachiever with a drive for perfection
- Must be able to work full-time hours and have weekend availability
- Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes
- Patience, empathy, and passion for people
- Confidence and public speaking skills
5srKr2Ck2Z
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Internet Publishing
Referrals increase your chances of interviewing at Prolific Solutions by 2x
See who you knowGet notified about new Customer Service Representative jobs in Hampton, VA.
Sign in to create job alertSimilar jobs
People also viewed
-
Customer Service Chat Senior Representative - Remote
Customer Service Chat Senior Representative - Remote
-
Customer Service Representative - Call Center
Customer Service Representative - Call Center
-
Customer Care Specialist-Remote
Customer Care Specialist-Remote
-
Customer Service Specialist
Customer Service Specialist
-
Customer Service Representative
Customer Service Representative
-
Call Center Customer Service Representative
Call Center Customer Service Representative
-
Entry Level Call Center Representative (Remote)
Entry Level Call Center Representative (Remote)
-
Overnight Work From Home CSR
Overnight Work From Home CSR
-
Customer Services Representative
Customer Services Representative
-
Customer Service Chat Senior Representative - Remote
Customer Service Chat Senior Representative - Remote
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub