Contact Representative.

Duties

• Provide information regarding BLMs mission, wild horse and burro adoptions/map purchases/archeology/history to the public on recreational opportunities available on BLM/other agency lands and related recreational opportunities available in the area.
• Explain rules related to the use of recreational areas/facilities; inform and persuade contacts to obtain public cooperation in protecting resources from fire, vandalism, pollution and litter, as well as other improper or prohibited activities.
• Apply knowledge/background on mission and role of BLM to research/respond to inquiries concerning matters as land status and ownership, land sales, timber sales, mining claims, oil and gas leases and permits, rights of way, and/or grazing permits.
• Research legal documents/prepare written responses/furnishes printed material related to land, mineral, mining claim recordation/recreation inquiries. Interprets legal documents related to land segregation, ownership rights, and land availability.
• Researches requests for copies of documents, i.e., patents, plats, serial register pages and other related material.
• Researches record systems including the automated plats/HI system/Legacy Re-Host 2000/Case Recordation/Status Mining Claim Recordation and Collections and Billings System, ensures documents are accurate and complete and research has been completed.
  
  

Requirements

Conditions of Employment

• U.S. Citizenship is required.
• Be sure to read the 'How to Apply' and 'Required Documents' Sections.
• You cannot hold an active real estate license: nor can you have an interest or hold stocks in firms with interest in Federal Lands.
• Direct Deposit Required.
• Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
• Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement. In addition, your responses to the questions must adequately reflect in your resume.
• May require a one-year probationary period.
  
  

Qualifications

In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience.

For GS-05

One (1) year of specialized experience equivalent to GS-04 in the Federal service. Specialized experience is further defined as: Accomplishing routine support tasks in a busy office environment, providing routine information to the public and internal customers by phone, email, and in person, preparing written correspondence, and using automations systems, maintaining files and related materials; OR completed four (4) years of education above high school in any field for which high school graduation or the equivalent is the prerequisite, OR I have an equivalent combination of the experience and education described above. NOTE: only education in excess of the first 60 semester hours of study i.e., beyond the second year, is creditable toward meeting the specialized experience requirements. One full academic year of study (30 semester hours) beyond the second year, is equivalent to 6 months of specialized experience.

For GS-06

One (1) year of specialized experience, equivalent to GS-05 in the Federal service. Specialized experience is further defined as: experience that includes answering internal and external inquiries for complex and detailed information; preparing written correspondence with complex subject matter; providing on-the-job training and user assistance to employees and the general public; researching laws, regulations and organizational policies; and maintaining sensitive information, records and files.

Superior Academic Achievement (See OPM's General Policies,

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements within 30 days of the closing date of the announcement.

Federal employees in the competitive service are also subject to the Time-In-Grade requirement in accordance with 5 CFR 300.604. If you are a current Federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must have completed a minimum of 52 weeks at the next lower grade level.

Physical Demands: The work involves sitting and standing, typically in a public room environment. Moderate lifting of plats and public information documents may be required.

Work Environment: Work is performed in an office building that requires normal safety precautions.

Education

This position falls under the Contact Representative Series, 0962 Individual Occupational Requirements (IOR).

This position allows for education to be substituted for specialized experience at the GS-05 grade level only (see qualification section for education requirements). If using education to qualify - You MUST submit a copy of ALL your college transcripts or a list of ALL college courses that include hours and grades from an accredited U.S. college/university. Upon selection, official transcripts must be received prior to appointment. If you are using

All selections and tentative offers of selection are contingent upon submission and verification of 'official' transcripts.

Additional information

DOI uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit

Career Transition Assistance Plan (CTAP)/lnteragency Career Transition Assistance Program (ICTAP): These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well qualified for the position with a score of 90 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information:

Males born after 12/31/59 must be registered for

Travel and relocation expenses will not be paid by the Department of the Interior. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.

The official worksite for the selectee is the duty station identified in this vacancy announcement. The selectee will typically report to this duty location on a regular and recurring weekly basis. The selectee may be allowed to telework with supervisor approval.

This announcement is being advertised concurrently under number NV-DEU-24-12417903-KJ, which is open to all qualified persons. You must apply to each announcement separately if you wish to be considered under both recruitment methods.

Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. If eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: or or

• A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  
  

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.