Communications & Marketing Coordinator, Dining Services

It’s a great time to join Marymount University! We are looking for faculty and staff who are passionate about providing excellent service to ensure a high quality student experience and collaborative working environment.

Title Communications and Marketing Coordinator, Dining Services

Direct Supervisor AVP of Culinary and Retail Operations

Status Full Time, Non Exempt (Hourly) Grade 10 #000601

Division Finance & Operations Department Dining Services

No. Direct Reports 0 Target Weekly Hours 40

Location 2807 N Glebe (Main Campus)

Benefits Eligibility Yes

Job Summary

The Communications and Marketing Coordinator will be responsible for developing and executing marketing strategies for Dining Services at Marymount University, including creating promotional materials, managing social media campaigns, and coordinating events. The Coordinator will have excellent communication and organizational skills, as well as the ability to work independently and as part of a team. The Coordinator will also serve as an ambassador for the student dining experience.

Major Duties And Responsibilities

Communications and Marketing

• Create, distribute, and maintain a variety of communications materials in multiple channels, including but not limited to:
• Communicate and plan out timelines, menus, and budgets with clients and staffs
• Manage the Dining Services’ social media postings
• Manage inquiries and correspondence from internal and external clients, including monitoring and appropriately engaging in conversations with audiences on social platforms
• Analyze event, social media, and engagement metrics to identify opportunities for improvement
  

Other Administrative Duties

• Provide administrative support to the Assistant Vice President for Culinary and Retail Operations
• Monitor incoming calls on a high-volume, multi-line phone using proper telephone etiquette at all times.
• Possess a high level of attention to detail, strong time-management and problem-solving skills, the ability to be resourceful and proactive, seek assistance as needed.
• Perform other duties as assigned.
  
  

Job Requirements

Education

• High school diploma or equivalent degree
  
  

Knowledge, Skills, And Abilities

• 1-3 years of experience in a customer service role
• Knowledge of traditional and digital marketing tools
• Experience with research methods using web analytics software
• Excellent communication and presentation skills
• Experience with managing an office, including arranging office operations and procedures, monitoring mail, managing the file system, and stocking office supplies.
• Ability to work collaboratively with team members
• Positive attitude and ability to remain calm under pressure
• Customer-focused mindset and ability to provide exceptional service
  
  

Licenses or Certifications None

Financial Responsibility Financial, budgetary, accounting and computational skills

Supervision None

SPECIAL WORKING CONDITIONS

• Ability to work flexible and/or extended hours
  
  

Marymount University is an affirmative action/equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission. The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission. For more information, please visit: https://marymount.edu/student-life/health-wellness/title-ix-2/

Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission.  The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission.  For more information, please visit:  https://marymount.edu/student-life/health-wellness/title-ix-2/