Are you ready to take your career to the next level with a dynamic and innovative company? Paul Logistics is looking for a talented and motivated Claims Analyst to join our Logistics Division. If you have a passion for problem-solving and a knack for managing complex claims, we want to hear from you!
Why You'll Love Working Here
Dynamic Team Culture: At Paul Logistics, we believe in working hard and having fun together. Our vibrant team environment is built on collaboration, support, and camaraderie.
Career Growth: Your professional development is our priority. We are committed to supporting your career path with opportunities for growth, learning, and advancement.
Innovation Hub: Bring your ideas to life in our creative and forward-thinking workplace. We value innovation and encourage you to think outside the box.
Meaningful Impact: Make a difference every day. Your work at Paul Logistics directly contributes to delivering top-notch service to our customers and shaping the future of logistics.
Comprehensive Benefits Package: We care about your well-being. Enjoy health, dental, and vision insurance, a 401k plan, and more as part of our extensive benefits package.
Work-Life Balance: We understand the importance of balancing work with your personal life and offer flexible arrangements to support your needs.
About The Role
As a Claims Analyst at Paul Logistics, you will be responsible for the direct oversight and handling of all company cargo and auto liability claims. You will ensure settlements are reached within industry-standard timelines while adhering to best practices in a highly service-sensitive environment.
Requirements
Your Day-to-Day Responsibilities:*
Manage all company claims and subrogation, becoming the go-to expert for solutions.
Develop and streamline internal claims management processes and policies to enhance efficiency.
Dive deep into understanding and qualifying insurance claim types and insurance coverage, investigating and analyzing loss, damage, and delays to determine company liability.
Skillfully negotiate and resolve cargo and transportation liability issues, safeguarding the interests of both our company and customers.
Create detailed and informative reports, coordinating monthly calls with stakeholders to track claims progress and address any obstacles.
Stay current with industry claims procedures, SOPs, and carrier contracts to ensure accurate and timely claims adjustments.
Examine customer claims of overage, shortage, and damaged products/loads, from minor mishaps to major incidents.
Collaboration closely with other departments of Sales, Pricing, Operations, and customers to determine the best resolution for claims.
Other Exciting Tasks:** Embrace various other tasks as assigned, with every day bringing new opportunities to make a difference!
Key Attributes for Success and Qualifications:**
3-5 years of experience in claims management or a related field.
Proficiency in industry-standard claims procedures and software.
Ability to work collaboratively in a team-oriented environment.
Outstanding Communication Skills: Convey ideas, plans, and objectives clearly and persuasively to stakeholders.
Strategic Thinking: Develop innovative solutions and make informed decisions that align with organizational goals.
Goal-Oriented Mindset: Focus on setting and achieving both short-term and long-term objectives with determination.
Proficiency in Building Relationships: Establish and nurture strong connections with clients, partners, and colleagues.
Flexibility and Adaptability: Adjust strategies and approaches in response to evolving circumstances or challenges.
Commitment to Customer Satisfaction: Deliver high-quality products or services and provide excellent customer support.
Resilience in Overcoming Challenges: Bounce back from setbacks, learn from failures, and persevere in the face of obstacles.
Who Will Thrive in this Role:**
Energetic Go-Getters:** Outgoing and hardworking individuals who consistently exceed expectations and go the extra mile for their team.
Natural Relationship Builders:** Individuals who understand the importance of fostering strong connections with clients and colleagues.
Purpose-Driven Team Players:** Those motivated to contribute to a collective vision and be part of a larger, impactful mission.
Join Paul Logistics and become part of a team dedicated to excellence in logistics services. Apply today and take the next step in your career as a Claims Analyst with us!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Transportation, Logistics, Supply Chain and Storage
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