Business Development Specialist

Business Development Specialist

Who We Are

Everyone has their own journey. For Greg and Joanne Starkman, their path was illuminated by their love for family, health and beauty for people and the planet. When the seasoned beauty professionals were learning to navigate busy careers and raising a family with a special-needs daughter, the most memorable advice they received was, “trust your inner sense."

Fueled by passion, personal purpose and a call to service, the visionary couple founded Innersense Organic Beauty in 2005, bringing the highest quality organic ingredients and pure actives to professional hair care.

Innersense Organic Beauty is an award-winning global leader in hair care with a complete range of safe, sustainable, and cruelty-free products that deliver pure performance and salon-quality results. As a B-Corp certified company, Innersense is committed to a path of integrity, transparency and wellbeing for people and the planet.

Business Development Specialist

The Innersense Organic Beauty Business Development Associate is the first point of contact with our prospective professional stylists community, ensuring they are well supported to build new synergistic partnerships and open wholesale accounts.

This position requires experience, organization, self-directed execution, to be detail-oriented, and a great problem solver. This person will approach challenges with curiosity and tenacity, has strong written and communication skills, enjoys interacting with internal departments, and is results-oriented.

Responsibilities

• Responsible for managing new sales leads through direct and indirect inquiries, confirming leads meet partner qualifications, and converting to new customers
• Provide requested brand and product information and process trial kit orders.
• Manage sales processes from target prospecting to account acquisition through constant direct and indirect communication via phone, email, text, advertising, drip, and nurturing campaigns.
• Open wholesale accounts and work with teammates to place initial standard or customized package orders, and onboard new accounts.
• Manage and maintain prospect sales activity and forecast in the NetSuite system and account database.
• Conduct industry research via trade, internet, and social media to identify and target key account opportunities to increase sales.
• Provide monthly data and sales analytics reports to management.
• In the event of a business surge or outage, back up the Customer Service department if, and when needed.
• Work with the marketing team on the development of sales collateral and communications to build awareness, drive sales, and/or support events.
• Work with the education team on the development of educational collateral and communications that support classes and training prospects
• Meet or exceed assigned monthly, quarterly, and annual new door and revenue quotas.
• Performs other related duties as assigned.

Team Responsibilities

• Update NetSuite CRM weekly and complete tasks by the deadline.
• Maintain the department library in Dropbox and Google Drive.
• Identify gaps and areas for improvement, find solutions to increase productivity, and campaign quality, decrease cost, and streamline timelines.
• Determine areas for personal and professional development monthly.
• Embody corporate mission, vision, and values.
• Work collaboratively with sales, marketing, education, and operations teams as needed.
• Other duties as assigned.

Qualifications and Experience

• BS or BA degree in a related field
• A minimum of three years of sales experience in the beauty industry preferably for a hair care or cosmetics manufacturer or retailer
• Ability to work collaboratively and independently in a dynamic, fast-paced environment
• Strong work ethic and problem-solving skills with excellent follow-up and attention to detail
• Excellent listening, oral, and written communication skills
• Experience with Google G Suite (Gmail, Docs, Sheets, and Slides), Microsoft Office (Word, Excel, PowerPoint), Dropbox, and a CRM system
• Experience working in a fast-growing, entrepreneurial company environment is highly preferred

This is a regular, full-time hybrid position (our headquarters are located in Concord, California.)

Target Salary Based on Experience

The standard range for this position is $65,000 to $85,000 plus bonus.

Compensation offered will be determined by factors such level, job-related knowledge, skills, experience, and competitive bonus achievement. Certain roles may be eligible for variable compensation and benefits.

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Innersense Organic Beauty offers a generous benefits package that includes: Competitive Compensation, Medical, Dental, Vision, Parental Leave, Flexible Spending Accounts, 401k program with match, Paid Time Off (including holidays and Volunteer Days) for all eligible employees. Applicants must be at least 18 years old to apply.

Innersense Organic Beauty is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, race, and any other characteristic protected by State and Federal law.

We thank you for your interest in a career opportunity with Innersense Organic Beauty. Due to high volume, only those applicants selected for an interview will be contacted.