Business Analyst

We are seeking a Business Analyst to support our growing number of software applications and identify areas of the business that can be improved to increase efficiency and strengthen business processes. The Business Analyst will work closely with multiple departments to understand the business needs, communicate their findings, develop, and implement changes.

• Key Responsibilities:Manage the implementation of Procore, a Project Management software.
• Facilitate use of various software applications including application administration such as user setups, project templates, and workflows.
• Serve as the first point of contact and support for project teams and users in resolving software application issues; coordinate support and ensure issues are resolved.
• Create and administer ongoing training and support for application users.
• Monitor and manage software application updates and feature changes.
• Analyze software applications for automation opportunities and assist with integrations to other platforms.
• Collaborate with department leaders to review business processes and identify areas for improvement to increase efficiency through technology and analytic solutions.
• Evaluate evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems.
• Analyze process/system changes to ensure design changes meet business requirements.
• Act as a liaison between business stakeholders and vendors to ensure successful implementation and support of project efforts.
• Translate business requirements into clear and concise technical specifications for the development team.
• Actively and consistently support all efforts to build repeatable and reusable processes and be an advocate for automation of processes.
• Qualifications:Bachelor’s degree in business administration or information technology.
• Minimum 5 years’ experience working as a Business Analyst.
• Extensive knowledge of ERP system concepts.
• Experience with Procore preferred.
• Experience administering/configuring applications with a diverse set of users.
• Experience with reporting/Business Intelligence tools.

• Critical Competencies:Exceptional analytical and conceptual thinking skills.
• Excellent interpersonal skills with a proven ability to collaborate with a team.
• Excellent verbal and written communication skills with the ability to communicate challenging concepts effectively.
• Adaptable, self-motivated, flexible team player.
• Excellent organizational skills and attention to detail.