Attractions Attendant

1UP Entertainment + Social

We are looking for an amazing Attractions Attendant who is seeking a place to be themselves, become a part of something bigger and unite in delivering LEGENDARY Hospitality, GREAT Times, and Lasting MEMORIES! Come grow with us and be an integral part of our community, the customer’s we serve and achieve your goals of working in an industry that is ever changing, constantly evolving, and forever exciting!

We are looking for dynamic, fun-loving, energetic, outgoing, smiling and most important RESPONSIBLE individuals who want to become part of the most exciting new industry of social entertainment. If this describes you and you are ready to become a key part in delivering LEGENDARY GREAT MEMORIES to our guests, then we want YOU!

The Work

• The Attractions Attendant will report to the Operations Lead and be responsible for all things arcade games and attractions, hospitality, and Great TIME, including:
• Facilitate a friendly, interactive, fun, and safe game room and attraction experience…SMILE!
• Provide safety briefings to guests prior to the guest’s attraction experience
• Ensure the facility, table areas, and amusement equipment are always sanitary and event-ready
• Report technical issues and equipment malfunctions to management in a timely manner; log issues nightly
• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
• Ensure that all guests’ questions are answered and game play malfunctions are resolved so that guests feel welcome and are given responsive, friendly, and courteous service always
• Enforce safety procedures and protocols consistently, reporting any guest deviations to management immediately
• Ability to learn and demonstrate basic knowledge of the Semnox card system
• Demonstrate effective communication, conflict and incident resolution, quickly and courteously
• Attention to detail with an eye to following processes and procedures especially related to game points
• Thank guests as they leave and invite them to return
• Assist others and perform additional duties as directed
• Accommodate special requests for guests whenever possible
  
  
  

The Requirements

• A responsible, fun-loving, team player who has some employment experience
• Basic mechanical and problem-solving aptitude and willingness to learn
• Possess math skills with an ability to operate a point-of-sale system
• Positive attitude, patience, cool-headedness, and passion for making people smile
• Embrace that working at 1UP is a ‘team’ sport dedicated to our Mission and Vision
• Strives to create harmony in the workplace
• Be the face of 1UP Entertainment + Social and represent our brand and passion for entertainment
• High level listening and communication skills supported by strong organizational and multitasking skills
• Ability to work quickly and meet deadlines with minimal supervision in noisy, fast paced environment with frequent distractions
• Maintain regular personal attendance for all scheduled shifts including availability on weekends
• Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers
• Seeks knowledge from multiple sources and learns from past experiences for future development and growth
• Must be disciplined and self-motivated
• Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
• Physical demands* include but are not limited to:
• Must be able to stand and exert fast-paced mobility for several hours at a time.
• Must have a good sense of balance, be able to bend, reach, mop, sweep, and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds
• Must be Age 16 or older
  
  

If what we believe and value fuels your passion, we would be honored to have you on our team and become a part of our 1UP family!

Check us out or follow us on social media at @PLAYat1UP.com

• The physical demands described above are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  
  

We are an Equal Opportunity Employer and we focus on an inclusive culture and celebrate everyone for who they are and their unique skills and abilities. We do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.